Date Posted:

2025-07-11

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

Come and join OTIS today and be part of the Forbes 2024 World's Best Employers! At Otis, it’s our people that make us different.  Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. 

We are looking for a Delivery Operation Support Admin for 6 months based in our PJ office in Selangor, Malaysia. 

Key Responsibilities

Spare Parts Ordering

Receive order requests from technicians via WhatsApp, ensuring clarity and completeness.

Locate unit numbers using the master Excel sheet and check stock availability in JDE.

Confirm orders with the technician and warehouse manager.

Create picklist slips for approval, following the defined approval matrix.

Coordinate the collection of parts from the warehouse and close picklists once completed.

Address any unclear requests or information gaps to improve processing time.

PPE Management

Monitor PPE expiry dates and ensure timely ordering with Section Manager approval.

Coordinate with the supply chain to place orders when stock is unavailable.

Purchase Request (PR) Management

Process PRs for supplier engagements related to replacement, repair, and monthly servicing.

Ensure all PRs are approved by the Section Manager, the Service Manager, Finance, and Purchasing as per protocol.

Generate PR numbers and maintain communication with relevant stakeholders.

Service (GRN) Management

Open and manage O Job records in K2, and perform GRN operations.

Ensure all necessary documents (DO, invoice, PO) are signed and submitted to OGSC promptly.

Maintain a 30-day timeline for invoice submission to OGSC.

What you will need to be successful

Strong organizational skills with attention to detail.

Proficiency in using JDE and Excel for order management.

Excellent communication skills, particularly in clarifying and consolidating order requests.

Ability to multitask and handle up to 50 orders per day efficiently.

Problem-solving skills to address and resolve order-related issues.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms