Delivery Account Operations Associate II **General Information** Press space or enter keys to toggle section visibility City City of London State/Province London Country United Kingdom Department DELIVERY_ACCOUNT_OPERATIONS Date Thursday, August 14, 2025 Working time Full-time Ref# 20036336 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Entry Level **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com . **Purpose:** The Print & Mail Services Associate supports Xerox-managed service sites by providing efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination. **Primary Responsibilities:** + Operate digital and color print equipment for document production. + Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages. + Use finishing equipment such as laminators, paper cutters, and inserters. + Conduct basic troubleshooting and maintenance of office equipment. + Monitor job queues, perform quality checks, and log/report production activities. + Assist with file preparation, scanning, archiving, and electronic file management. + Interact professionally with clients and end-users; provide support and escalate issues as needed. + Maintain inventory levels and assist in ordering office/production supplies. + Participate in workflow optimization and continuous improvement initiatives. **Skills and Qualifications:** + Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook). + Strong organizational and multitasking skills in a fast-paced environment. + Ability to operate and maintain various print and mail equipment. + Clear communication skills and a customer service mindset. + Physical ability to lift up to 50 lbs and stand/walk for long periods. + Bilingual (English/French or other languages) preferred for some locations. **Education and Experience:** + High School Diploma or equivalent required. + Minimum 1 year experience in a print, mail, or customer service role. + Post-secondary training in technology, office administration, or print production is a plus. Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.