Description

Summary:

Supports variety of activities/functions required in conjunction with the servicing of existing consumer loan products, primarily, on delinquent accounts. Activities in this role may include some direct communication with delinquent customers, but primary activity within daily job responsibilities are operational in nature. Position includes working directly with 3rd party vendors utilized to support various default servicing functions.

Job Responsibilities:

Monitors the foreclosure of loans secured by real estate through designated law firms and vendors and updates Bank's systems timely and accuratelyReceives recommendations for foreclosure and reviews to confirm equity position, risk of loss and opportunity for Loss Mitigation and/or foreclosurePrepares and reviews foreclosure documents for accuracyReview title reports for accuracy and work through title claimsMaintain accurate records for both internal and external auditsOrders/recommends appraisals or inspections of properties, evaluates equity position and prepares bidding instructions for foreclosure sales Responsible for ensuring vacant properties are secured in a manner consistent with protecting Huntington's interestContinual training and understanding of the collection, foreclosure, bankruptcy, loss mitigation and mortgage servicing processesAbility to handle incoming phone calls from customers, law firms and internal departmentsCompile foreclosure referral packages and send to foreclosure attorneysProvide loan documentation and information to attorneys to complete foreclosuresComplete complaint and judgment reviewsProcess payoff/reinstatement payments for loans in foreclosureAnswer customer calls for loans in foreclosureEnsure foreclosure timelines are met.Process foreclosure tasks dailyReview/process suspense funds for loans in foreclosure

 

Basic Qualifications:

High school diploma1-3 years experience with foreclosure documents and the court/legal process of foreclosure 

Preferred Qualifications:

Knowledge of foreclosure documents and the court/legal process of foreclosure Excellence in customer service; highly motivated, focused and goal orientedStrong organizational skills with attention to detail, planning and follow-upAbility to multi-task and meet deadlinesMS Office and internet proficiencyMust have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanorParalegal Certificate Bachelor or Associate degree2 years previous foreclosure experiencePrior default servicing experience Proven experience in a decision making role 

#LI - ML1

#LI - Hybrid

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.