Deal Engagement Manager **General Information** Req # WD00081420 Career area: Services Country/Region: Canada State: Ontario City: Markham Date: Wednesday, April 23, 2025 Working time: Full-time **Additional Locations** : * Canada - Ontario - Markham **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **Job Description:** As an Engagement Manager in our Solutions & Services Group, you will play a vital role in supporting bid and proposal management for highly complex and custom (G3) managed services deals over 30m TCV. Within this role, you play a vital role in driving end to end progression through all sales stages, with a particular focus on bid management. The Engagement Manager is a key role in the pursuit process, with an objective to manage the pursuit to a successful outcome, applying project and sales management methods, skills, best practice and tools. To be successful in the role, you should demonstrate ability to work collaboratively with a range of stakeholders and have a strong track record of bid execution and associated win rate. **Responsibilities:** _Deal Qualification, Shaping and Strategy_ + Drive sales and solution strategy development, deal qualification and application of best practice sessions, facilitating these for each assigned engagement. + Focus on opportunity construct and qualification parameters in support of continual qualification. + Analyse client requirements to inform internal messaging and positioning in support of a qualification decision. _Client Engagement_ + Develop Total Cost of Ownership (TCO) business case for the client engagement. + Develop a deep understanding of our products and services, target market and competitive landscape to deliver proposals that highlight our unique value proposition. + Develop a strong understanding of the client context, footprint and strategics objectives, ensuring these are reflected across all communications and proposal documentation. + Work with Sales Leaders to facilitate application of a “relationship sales” methodology to help build and enhance Lenovo/Client relationships, aligning procurement objectives and timeline with the client, and supporting the wider account team in this process. + Own formal communication channels with the client. + Work collaboratively with the pursuit team to organize, prepare and run real time client engagement. _End to End Bid Execution_ + Manages the pursuit through each sales stage, ensuring end-to-end compliance with the current company processes, corporate governance, and engaging stakeholders. + Lead multi-disciplinary, geographically disperse, high-performing bid teams on assigned deals. + Maintain regular cadence of calls and reviews, monitor progress and manage priorities, risks, and issues across assigned deals. + Maintain accountability for the detailed bid plan, identification of staffing and associated budget estimation communication, replanning, progress tracking, achievement of milestones & win strategy. + Coordinate activities related to clarifications (CQs) and their responses, to and from the client. + Engage with partner companies and subcontractors (as appropriate), facilitate communication with bid team members. + Manage and collaborate closely with the Proposal Manager to drive the development of winning, compelling, and compliant bid responses with timely submission to customer timeframes + Actively engage in all gate reviews throughout the deal flow, including Deal Qualification Review, Technical Certification, Deal Review, Contract Review, Win/Loss Reviews and Solution Handover. + Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines. _Continuous Improvement_ + Maintain current knowledge of industry best practices, proposal trends and evolving client demands. + Seek feedback from sales teams, clients, and internal stakeholders to improve bid execution quality, effectiveness and win rates. + Identify opportunities to streamline and automate the bid execution process. + Contribute to the development and enhancement of proposal templates, tools & resources. **Required Qualifications:** + Bachelors Degree in business, project management or a related field. MBA or equivalent is a plus. + Accomplished bid leader with demonstrable success managing IT services opportunities in a fast-paced environment with tight deadlines, + Experience in managing and tracking multiple time-phased activities. + Strong project management and process application skills and knowledge. + 5+ years of progressive sales focused business experience in the information technology sector. **Preferred Qualifications:** + Ability to facilitate business activities including workshops to develop compelling messaging and winning solutions that deliver client outcomes. + Familiarity with proposal management software and tools. + Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), graphic design and/or desktop publishing an advantage. + Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams. + Ability to work as part of a global team which may require engaging across distances, cultures, and time zones in a matrix organizational structure. + External project management certification such as PMP from PMI or other project management certification is preferred. + APMP Practitioner Certification or possession of skill set and experience to acquire certification preferred. **Additional Locations** : * Canada - Ontario - Markham * Canada * Canada - Ontario * Canada - Ontario - Markham