The DCS Program Manager role is designed to bridge a critical gap in care access and financial accuracy. This role requires a unique blend of strategic oversight, operational efficiency, and relationship management. This role would be the linchpin between care accessibility and financial accuracy, ensuring families don’t fall through the cracks and the organization operates efficiently. Essential Leadership Responsibilities within the Organization : Essential to being a member of Cummins’ Leadership Team, involves incorporating the following essential leadership responsibilities in all actions: Position Summary We are seeking a dynamic and mission-driven DCS Program Manager to lead our Department of Child Services (DCS) programs. This role is the linchpin between care accessibility and financial accuracy—ensuring families receive the services they need while maintaining operational and fiscal integrity. The ideal candidate is a strategic thinker, a collaborative leader, and a passionate advocate for children and families. + Mission-driven Decision-making: Uphold and steward Cummins’ Mission, Vision, and Values in all actions, decisions, and interactions with others. + Shared Leadership: Collaborate efforts with other members of Cummins’ leadership team and departments to achieve goals as a collective team. + Organizational Culture: Build and sustain an organizational culture that values lifelong learning, continuous improvement, cultural humility, and inclusion. + Feedback-Informed: Maintain communication networks with community stakeholders and internal employees; Consider feedback to drive enhanced performance. Key Responsibilities Leadership & Team Management + Supervise and support a high-performing team aligned with DCS standards. + This includes family preservation providers and visit supervisors. + Provide coaching, training, and performance oversight. + Lead hiring, onboarding, and retention efforts. Program Operations & Quality Improvement + Oversee daily operations and ensure compliance with child welfare standards. + Drive quality improvement initiatives and documentation excellence. + Participate in audits, councils, and policy development. Service Coordination & Referral Management + Streamline referral workflows and ensure timely service access. + Collaborate with stakeholders to remove barriers to care. + Monitor service utilization and maintain consistency across departments. Financial Oversight & Compliance + Ensure billing accuracy and financial sustainability. + Train staff on documentation and billing practices. + Track metrics and present data-driven insights to leadership. Stakeholder & Community Engagement + Serve as liaison to DCS, healthcare providers, and community partners. + Represent Cummins at state and regional meetings. + Foster strong relationships to expand resources for families. Training & Development + Lead new hire training and ongoing professional development. + Promote a culture of learning, inclusion, and continuous improvement. Qualifications Education & Experience + Bachelor's degree in behavioral health, human services, or related field. + 3+ years of direct care experience in social services or behavioral health. + 5+ years of leadership experience + Prior experience working with the Department of Child Services. Skills & Competencies + Strong clinical knowledge and understanding of child welfare systems. + Excellent communication, conflict resolution, and prioritization skills. + High emotional intelligence and a collaborative leadership style. + Ability to coach, develop, and empower team members. Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction. As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.