Hiring Immediately - Full Time Shipping Lead - Smyrna, GA Dayshift: 7:00AM - 3:30PM What we offer: * Medical, Dental and Vision benefits available immediately * 401K with company match * 80 hours of Paid Time Off and 11 Paid Holidays * Other benefits such as company paid Long-Term & Short-Term Disability, Tuition Assistance and more * Annual Reimbursement for Safety Shoes * Comprehensive training with numerous learning and development opportunities * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. The Opportunity: * Provide freight quotes as requested. * Generate Proforma Invoice as requested. * Prepare shipping and export documentation required for international shipments. * Coordinate with sales/customer service team to promote accurate and timely processing of orders for customers. * Ensure compliance with safety, security, regulatory, and company policies. * Communicate with sales/service and other functional areas to resolve customer problems in a timely manner * Provide support to Sales/customer service team. * Perform other tasks within the SRI team, as and when needed. * Maintain international customer profile and relevant customer information as well as task specific SOP's. What you need to succeed: * Service-oriented and able to resolve customer grievances. * Preferred 5+ years\u2019 experience in a related field. * FedEx shipping software experience. · International shipping experience and knowledge of customs requirements. * Proficient in Microsoft Office applications, especially Excel. * Preferably DOT/DG certified. * Quick critical thinking and problem-solving abilities. * Excellent verbal and written communication skills. * Excellent time management skills with a proven ability to meet deadlines. * Excellent organizational skills and ability to prioritize work. * Good collaboration and teamwork abilities. * Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and outside of the organization. * High School diploma or GED required, with a college degree preferred. * Work in an office / manufacturing / production environment. * The noise level in the work environment is light to moderate. * Working with management, colleagues, and suppliers. * Timeliness and accuracy of Safety goals & achievement. Safety: * Treats safety and housekeeping as a non-negotiable * Performs all required safety and housekeeping tasks and audits. * Use all requirement PPE according to area and activity. * Lead/Take part in department safety incident investigations, when necessary. * Find safety issues and at once implement countermeasures, involving the right resources. * Creates an environment and team attitude that delivers zero risk, zero near misses, zero recordables. Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.