Database Engineer

Are you passionate about the chance to bring your experience to a world-class company that is market-leading

We are looking to add a Database Engineer to our ORACLE Support database team.  This global team interacts directly with key technical groups, collaborating to implement change and provide support for major database systems that deliver data to the critical, revenue generating applications that drive the TR business.  

About the Role

In this opportunity as a Database Engineer, you will:

MAJOR AREAS OF ACCOUNTABILITY

Technology (70%)

Database Support

Provide in-depth critical support for Oracle and Postgresql databasesProvide Cloud – EC2 and Aurora RDS database support on Oracle  and PostgreSQL databases.Provide primary support for critical, complex production databasesTroubleshoot, investigate, and drive the resolution of incidentsAdministration of Oracle on Unix/Linux environmentsPerform Systems Database Administration across multiple Postgresql and Oracle database environments and ensure continuous 24x7 operation and availability in support of mission-critical internal production applications.Strong operational familiarity with RAC on Oracle 11g/12c and above.Perform various project-related database requests for customers. Tasks can include DDL generation, cloning, schema and/or table-level data refreshes, and performance tuning.Support database backup/recovery using storage technologies such as NAS and RMAN etc.Collaborate with application/development partners to address performance reported issues.Manage backup/recovery and provide Disaster Recovery planning.Contribute/write/maintain OS-level scripts (i.e., UNIX shell) for system DB maintenance. Ensure the quality and consistency of data and database systems by following a defined set of procedures (change control, security procedures, user passwords, backups, etc).Contribute to the continued development and documentation of operational and application related database standards and proceduresPro-actively identify database issues and resolutions.Assume ownership of database related problems; work closely with internal technical teams to pursue problem resolution and root cause analysisCoordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolutionProvide problem management and resolution for repeat issuesMake recommendations and contribute to the design and development of long-term solutionsRespond to inquiries from business partners related to performance, application errors, storage capacity, etc.Participate in new system builds; create databases, schemas and deploy standard jobs and monitoring, and user permissions and login administration.Through review and solid handoffs, ensure system supportability prior to production utilizationAdhere to documented change and incident management policiesUse established Shared Services support processes and tools to document and track problem resolutionDevelop technical documentation for use in future incident resolutionProvide support outside of normal office hours when necessary and appropriate to support major database implementations or to react to highly critical database production issues. (emergency and infrequent pre-planned occurrences)Learn and stay current on the features and functionality of Postgresql and Oracle databases, focusing on technology to improve performance, availability, reliability, stability and work efficiencies.Learn and stay current on standard database solutions designed by the Systems Engineering Database group.Translate highly technical solutions/problems into clear language useful to audiences at varying technical levelsPrepare high quality technical documentation, present it clearly to interested partiesCommunicate in a concise and professional manner when interacting across staff levels and internal/external customersMentor and coach database engineersResearch and develop team leadership skills.Contribute to and influence a variety of work streams concurrentlySet individual goals that are consistent with business goalsParticipate in initiatives to define, measure, and report on database quality and stabilityDevelop the knowledge of Thomson Reuters product lines and supported technologiesProactively generates relevant ideas for new and improved operations or use of technologyUnderstands the impact of new projects and technical impacts to supported systemsCollaborates with peers, Design & Engineering DBAs and managers to determine system strategy and how best to implement and support it

Ongoing Education and Training

Learn and stay current on the features and functionality of ORACLE, Postgresql  databases, and other Flavors of Databases, focusing on technology to improve performance, availability, reliability, stability and work efficiencies.Learn and stay current on standard database solutions designed by the Systems Engineering Database group.

Leadership and Communication (15%)

Translate highly technical solutions/problems into clear language useful to audiences at varying technical levelsPrepare high quality technical documentation, present it clearly to interested partiesCommunicate in a professional manner when interacting across staff levels and internal/external customersMentor and coach Associate / Database engineers and peersResearch and develop team leadership skills.

Management and Administration (5%)

Contribute to and influence a variety of work streams concurrentlySet individual goals that are consistent with business goalsParticipate in initiatives to define, measure, and report on database quality and stability

Business Acumen and Strategy (10%)

Has broad knowledge of Thomson Reuters product lines and supported technologiesProactively generates relevant ideas for new and improved operations or use of technologyUnderstands the impact of new projects and technical impacts to supported systemsCollaborates with peers, Design & Engineering DBAs and managers to determine system strategy and how best to implement and support it

About You

You’re a fit for the role of Database Engineer if your background includes

Bachelor's Degree — Computer Science, technical or engineering degree preferred3 years in the IT field with at least 2 years of DBA responsibilities in Oracle/PostgreSQL environments.Familiarity with cloud environment is preferable.Experience in Cloud Migrations, Oracle Installation, Configuration and UpgradesExperience with Oracle replication technologies such as Dataguard, Streams and Golden Gate will be added advantage.Strong quantitative, analytical, communication and verbal skills with a strong customer service focusPerformance monitoring and tuning skills are desired.Understanding of storage technologies such as NAS and SAN etc.Ability to problem solve in high pressure situationsExtensive backup/recovery experience including Disaster Recovery planning.Ability to quickly learn and adapt to changes in database technologyExcellent analytical and problem-solving skillsAbility to work effectively as part of a team via excellent verbal and written communication, as well as independently toward assigned goalsExperience in scripting languages shell, Python and Perl etc.

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What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.