Database Administrator 1, PUC Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5018329) Apply  Database Administrator 1, PUC Salary $79,120.00 - $120,177.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2025-30314-G0156 Department Public Utility Commission Division PU Mis Opening Date 07/29/2025 Closing Date 8/12/2025 11:59 PM Eastern Job Code G0156 Position Number 00029407 Bargaining Unit A3 Pay Group UT09 Bureau / Division Code 1803 Bureau / Division Bureau of Administration Worksite Address 400 North Street City Harrisburg Zip Code 17112 Contact Name Illy Tobin Contact Phone 717.787.8714 Contact Email Shannon Marciano + Description + Benefits + Questions THE POSITION Do you have a strong understanding of database management systems including MS SQL Server and experience with data analytics, machine learning, and data mining? The Public Utilities Commission (PUC) is looking for a highly motivated and experienced Database Administrator to join our Data Management and Support section of IT (information technology). This position gives you the opportunity to work with databases of varied complexity, optimizing database configurations and ensuring secure access. Work involves resolving database performance and capacity issues as well as performing work on a variety of complex and challenging database projects. Apply today to play a key role in supporting the PUC's mission to ensure safe, reliable, and affordable public utility services for all Pennsylvanians! DESCRIPTION OF WORK In this role, you will be responsible for managing and maintaining the PUC's databases. This includes performing database backup and recovery exercises as well as creating, developing, and implementing databases. You will be involved in building data collection systems as well as exploring data analytics, machine learning, data mining, and other AI-based data resources. Additionally, you will create big data repositories, data warehouses, and data marts. Finally, you will implement other data solutions and create data strategies that will optimize statistical efficiency and quality. If you are a team player with excellent communication and interpersonal skills, we need you on our team! The Public Utility Commission offers a friendly work environment, alternate work schedules, telework when approved, and the possibility for free parking. Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00029407) Work Schedule and Additional Information: + Full-time employment + Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. + Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania that is within a reasonable travel distance of Harrisburg. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + One year as a Database Analyst or Information Technology Generalist 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or + Five years of information technology experi ence that includes two years in the analysis, design, and maintenance of databases in overall support of database administration;or + Three years of information technology experience that includes two years in the analysis, design, and maintenance of databases in overall support of database administration, and an associate's degree in any information technology field;or + One year of information technology experience in the analysis, design, and maintenance of databases in overall support of database administration, and a bachelor's degree in any information technology field;or + An equivalent combination of experience and training. Other Requirements: + You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency. + You must be able to perform essential job functions. How to Apply: + Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Database Analyst for one or more years full-time? + Yes + No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as an Information Technology Generalist 2 for one or more years full-time? + Yes + No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How much full-time information technology experience do you possess in the analysis, design, and maintenance of databases in overall support of database administration? + 1 year or more + Less than 1 year + None 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 How many semester credits of graduate coursework have you completed in database technology or database concepts? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + 30 credits or more + Less than 30 credits + None 08 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . + Yes 09 WORK BEHAVIOR 1 – DATABASE CREATION AND TESTING Develops and maintains data models. Creates and tests databases characterized by complex system architecture including the database storage structures and database objects. Ensures that appropriate relationships exist and that indexes are established to provide processing efficiency. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience creating databases and their storage structures and objects. I was responsible for testing the database to ensure appropriate data mapping, validation, integrity, and conformity. + B. I have experience testing databases to ensure appropriate data mapping, validation, integrity, and conformity. Someone else was responsible for the initial creation of the databases and their storage structures and objects. + C. I have successfully completed college-level coursework related to database creation, database engineering, or database testing. + D. I have NO experience or coursework related to this work behavior. 10 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to database creation and/or testing. + The types of databases you created and/or tested. + Your level of responsibility. 11 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 12 WORK BEHAVIOR 2 – DATABASE MONITORING AND OPTIMIZATION Monitors database performance using a system of diagnostic reports. Evaluates and recommends database management technology such as database management systems, database monitoring and tuning tools, and database gateways. Researches the technological advances pertaining to the database environment and proposes or performs installations and upgrades to new versions and products. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience monitoring and evaluating database performance. I identified issues, performed root cause analysis, and took corrective action. + B. I have experience monitoring and evaluating database performance. I identified issues, performed root cause analysis, and provided recommendations for corrective action. + C. I have experience monitoring database performance. I identified issues and provided data to someone else who performed root causes analysis and took corrective action. + D. I have successfully completed college-level coursework related to database optimization or database management. + E. I have NO experience or coursework related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to database monitoring and optimization. + The corrective action you took or the recommendations you made. + Your level of responsibility. 14 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 15 WORK BEHAVIOR 3 – TECHNICAL ASSISTANCE Troubleshoots and resolves database issues. Responds to escalated incidents by diagnosing and troubleshooting issues and works with end users and service providers to resolve issues. Provides guidance to users, managers, and other information technology professionals in database planning, design, implementation, operation, security, quality assurance, and data administration. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience troubleshooting and resolving database issues. I was responsible for resolving all levels of technical questions and issues. I was the escalation point for complex issues referred by lower-level technicians. + B. I have experience troubleshooting and resolving database issues. I was responsible for resolving routine questions and issues but referred more complex technical issues to a higher-level technician for resolution. + C. I have successfully completed college-level coursework related to troubleshooting databases or information technology troubleshooting. + D. I have NO experience or coursework related to this work behavior. 16 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to the technical assistance you provided. + Your level of responsibility. 17 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov