Data Specialist

Do you like collaborating across teams to deliver success for customers?

Would you like to manage a diverse portfolio of various administrative support team?

About our Team

The Publishing Support team supports the general business operations by providing various administrative support activities as a generalist or in a combination of disciplines in the Administrative Services.

About the Role
 

The Data Specialist will support the business in updating and checking the Biblio records of Health Science books for its correctness, and ensure the Biblio records are created as correct entity.
 

Responsibilities
 

Data Management Activities: The Data Specialist will support the business in updating and checking the Biblio records as well as in updating the records on DELTA of HS books for its correctness and ensure the records are created as correct entity on Biblio and on DELTA.

Process Guidance and Status Information: The Data Specialist should provide process guidance and timely status information to all stakeholders for the Work-In-Progress (WIP) records.

Team Performance and Process Improvements: The Data Specialist is expected to contribute positively to overall team performance and process improvements.

Collaboration: The Data Specialist will work closely with other Data Management teams and publishing teams to improve the data integrity of all Biblio records in the long run.

Effective Interactions: The Data Specialist will exhibit effective interactions and professionally communicate with Editorial, Production, Authors, Support Teams, etc.

Customer Experience: The Data Specialist will also support the business by providing adequate reporting on activity status per project and will follow up with Editorial, Content Support, Production, etc, to resolve any problems around activities, collaborate and contribute to process improvements and enhancing customer experience.

 Requirements
 

Have good experience in a customer service or customer-facing role

Be a great problem solver, resolving problems using existing solutions

Be able to adapt and flex to deliver multiple priorities in a rapidly changing administrative environment

Have excellent computer skills in Microsoft Office with proficiency in Excel and the ability to learn new systems

Be fluent in English, verbal and written and have excellent all-round communication skills

Able to work as a team player and to effectively collaborate within a matrix organization

Work in a way that works for you
 

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

Working remotely from home or in our office in a flexible hybrid pattern

Working flexible hours - flexing the times you work in the day

Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 

Comprehensive Health Insurance: Covers you, your immediate family, and parents.

Enhanced Health Insurance Options: Competitive rates negotiated by the company.

Group Life Insurance: Ensuring financial security for your loved ones.

Group Accident Insurance: Extra protection for accidental death and permanent disablement.

Flexible Working Arrangement: Achieve a harmonious work-life balance.

Employee Assistance Program: Access support for personal and work-related challenges.

Medical Screening: Your well-being is a top priority.

Modern Family Benefits: Maternity, paternity, and adoption support.

Long-Service Awards: Recognizing dedication and commitment.

New Baby Gift: Celebrating the joy of parenthood.

Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.

Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
 

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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