This posting has been extended beyond the initial anticipated closing date.

Do you excel at working cross-functionally to achieve common goals? Would you describe yourself as collaborative, analytical, strategic, and data-driven? If so, you could find a home on the Operational Analytics & Insight (OAI) team at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer
experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Data Scientist, AI Engineering on the Operational Analytics & Insights team, you’ll work in a fast-paced, collaborative environment to develop data-driven solutions to Spectrum’s business problems. You’ll have the unique opportunity to leverage and work with cutting-edge AI technologies, including real-time transcriptions and other advanced AI applications. You’ll be empowered to think of new approaches, use analytical, statistical, and programming skills to analyze and interpret data sets, and apply your AI expertise at scale. This role offers an excellent opportunity to lead projects, drive innovative solutions, and further advance your skills and career with Spectrum, all while making a significant impact on our operations and customer experiences.

WHAT OUR DATA SCIENTISTS ENJOY MOST

Leveraging knowledge in analytical and statistical algorithms to assist stakeholders in improving their businessPartnering on the design and implementation of statistical data quality procedures for existing and new data sourcesCommunicating complex data science solutions, concepts, and analyses to team members and business leadersPresenting data insights & recommendations to key stakeholdersEstablishing links across existing data sources and finding new, interesting data correlationsEnsuring testing and validation are components of all analytics solutions

You’ll work in a dynamic office environment. You’ll excel in this role if you are a self-starter who can work independently as well as in a team. If you’re comfortable presenting data and findings in front of team members & stakeholders and have excellent problem-solving skills, this could be the role for you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Experience:
Data analytics experience: 3 years; Programming experience: 2 yearsEducation:
Bachelor’s degree in computer science, statistics, or operations research, or equivalent combination of education and experienceSkills:
Strong proficiency in predictive analytics, prescriptive analytics, AI, machine learning, and statistical modelingProficiency in programming languages such as Python and SQL for data analysis and model development.Hands-on experience with Large Language Models (LLMs) (finetuning, retraining, and prompt engineering)Working with text data including Natural Language Processing (NLP) techniques such as tokenization, lemmatization, sentiment analysis, text classification, topic modeling, and entity recognitionHands-on experience with advanced AI techniques such as Retrieval-Augmented Generation (RAG), vector databases, and LLM integration for enhanced information retrieval and generation, GPT, and BERT

Preferred Qualifications:

Experience:
ML frameworks such as TensorFlow, PyTorch, Scikit-learn, and NLP libraries like spaCy or Hugging Face TransformersSkills:
Strong understanding of Machine Learning concepts including supervised and unsupervised learning, model training, evaluation, and deploymentAbilities:
Develop and demonstrated knowledge of deploying ML models in cloud environments (Azure, AWS, or similar)Explain complex AI concepts to non-technical audience

This position is not eligible for immigration sponsorship.

SPECTRUM CONNECTS YOU TO MORE

Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

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#LI-SS5

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-06-20 05:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

FCC Unit: 13541 Business Unit: Customer Operations Zip Code: 80111

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.