Manulife’s Global Wealth & Asset Management (Global WAM) segment has embarked on an exciting journey that is transforming the organization by harnessing the power of data and related analytics. This transformation is a key strategic enabler and we are looking for individuals who are passionate about joining the team that will lead this journey.

We have an exciting opportunity for an individual who is passionate about harnessing the power of data and brings to the table robust technical expertise coupled with strong communications skills.

The Chief Data Office in close partnership with key business stakeholders, Global WAM Operations and Information Services will support the transformation of the organization to ensure data is leveraged as a strategic asset supporting our business goals. The group’s objectives include:

A single, central source for data which is easy to access and describes how the data was obtainedData quality continually monitored and accuracy improvedCommon standards and policies for data governanceFlexible reporting tools to access data and adapt to changing business or regulatory requirements

The Analyst, Operational Insights Enablement, will be a key member of a team of data professionals responsible for establishing and driving the successful implementation of BI and reporting solutions in Manulife’s Global WAM segment. They will bring together their technical expertise, business knowledge and communications skills to enable deployment and usage of these solutions for GWAM.

Responsibilities:

Lead development and deployment of operational insights solutions, including data sourcing, ETL, data modelling and data visualizationsApply change management principles and utilize appropriate messaging/positioning to ensure solutions are well governed and successfully adopted by all levels of stakeholdersEstablish standards and documentation related to data ingestion, modelling and reportingSupport development related to the technical capability established in our data quality solution, including troubleshooting issues, process or model automation and expanding functionality or reportingSupport the processes related to the adoption of the segment’s data quality monitoring program, including stakeholder engagement, translation of business data quality requirements into SQL code and relevant change management activities to ensure sustained process adoption

Leadership:

Promote organizational excellence through development of a culture of accountability, innovation and teamworkBuild strong employee involvement, engagement and collaboration within and across teamsPlay role of change agent across the organizationUtilize innovative approaches to solve business data problemsStrong service orientationTake personal accountability for issue resolution and instill accountability within their team members

What are we looking for

Undergraduate degree in a quantitative discipline3-5 years of relevant work experienceHigh business and technical acumen; ability to quickly learn about the business or technologies and apply knowledge to achieve team outcomes with positive attitude and strong work ethicStrong proficiency in data analysis, with broad understanding of data foundationally and technicallyHands-on experience creating solutions leveraging a variety of technologiesExperience in data ETL, data modeling, database and query language (e.g., SQL, PL/SQL), programming languages (e.g., C#, VB, Python) and subsequent data visualization (e.g., Power BI)Experience bridging the business and technology worlds with the ability to effectively collaborate across teams to achieve desired outcomesAbility to constructively challenge and influence stakeholdersTenacity to push past challenges while maintaining focus on the objective is essentialStrong leadership, communication, and presentation skills

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

#LI-WAM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$61,350.00 CAD - $102,250.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.