Docklands, Victoria
2 days ago
Data Migration Support Officer (Fixed-Term Contract)

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

Your Role

The primary purpose of this role is to support the transfer of data for our ongoing Migration Projects. This includes (but is not limited to) tasks such as Data entry and analysis from one source to another along with learning data points for different underwriting systems and supporting the Business Migration Co-Ordinator with Monitoring and reporting for various Migration projects.

Your Responsibilities:

Data entry from one source to another with detail and efficiency Manage the migration process workflow and migration lists. 100% accuracy of data transfer Identify any gaps or areas of improvement in relation to the migration of the systems Support the development and implementation of business migration tools    by acting as SME and assisting in requirements gathering
 UAT support Escalate problems proactively via management Engage in reviews of documented processes & procedures Participate in all regular team forums, including, but not limited to team meetings, monthly forums, team events, etc. Collaborate with and support others within the team

Occupational Health & Safety

Accountable for taking all practical measures to ensure that the workplace and persons under their control are safe and without risk to health.

Risk Culture

Champion risk culture values and being a strong advocate for good customer outcomes in all business activities. Promote continuous improvement to Chubb’s products and services having regard to product assessments, IT solution and business efficiencies.  Be aware of and appropriately mange conduct risk within your area Understand your role and take ownership of risks and controls as a first line risk owner Effectively manage third party arrangements you/your function is responsible for, ensuring effective oversight and monitoring is in place and steps are taken promptly where issues are identified. Appropriate action taken for employee conduct that is outside of that contemplated in the risk culture goal and Code of Conduct Promptly report incidents and ensure functional area does the same. Handle any complaints fairly and promptly in accordance with Chubb policy Participate in quarterly compliance attestation process and provision of accurate information for Board and Committee reporting Compliance with Code of Conduct, internal policies, regulations
  Competent in Microsoft Office and Outlook. Excellent general computer literacyStrong attention to detail and the desire to deliver and improve qualityStrong organisation skills Critical Thinking Skills Effective communication and interpersonal skills both in verbal and written formsStrong customer service skills and customer centric attitudeProblem resolution and decision-making skillsAbility to work in a team environment as well as on own initiativeExperience working to deadlines/SLA'sA collegial and constructive approach to working with and supporting colleagues within a team environment

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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