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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Data Governance Manager

What does a successful Data Governance Manager do?
A successful Data Governance Manager at Fiserv plays a crucial role within the Global Privacy Office to advance the Data Governance program by implementing our data governance framework. This role involves conducting risk assessments pertaining to data governance practices, identifying potential risks, and areas of non-compliance. It requires a collaborative approach to scope, plan, coordinate, design and perform trainings, and execute initiatives that bolster the Data Governance function. Additionally, the Data Governance Manager works closely with various departments, encouraging a culture of accountability and transparency around data governance best practices. Promoting data governance initiatives supports effective management of Fiserv’s data, facilitating strategic decision-making and ensuring compliance with regulatory requirements.

What you will do:

Draft policies, standards, and guidance related to enterprise Data Governance.Assist in implementing data governance policies and procedures and assess whether business practices align with those standards.Perform basic data analysis to identify trends, anomalies, and opportunities for improvement within data governance practices.Use Artificial Intelligence (AI) and Natural Language Processing (NLP) to analyze data assets, environments, and trends.Identify potential opportunities for AI systems to facilitate data governance initiatives.Engage directly with other departments to gather information, clarify data-related issues, and promote data governance initiatives.Participate in cross-functional projects related to data governance and stewardship and develop recommendations for data management improvements.Assist in developing and deploying training for staff on compliance responsibilities, focusing on the importance of following data governance policies and mitigating risks associated with data handling.

What you will need to have:

6+ years of experience in data security and management principles, including encryption, access controls, and data masking.Understanding of data governance programs and frameworks.Familiarity with relevant data-related laws and regulations (e.g., GDPR, CCPA, HIPAA).Analyze data and processes to identify compliance risks, trends, and areas for improvement.Advanced knowledge of Excel and PowerBI to assist in data analysis and reporting tasks.Knowledge of data management tools and software, such as Snowflake and Alation, as well as AI tools and systems used for data analysis.Bachelor's Degree and/or equivalent military experience.

What would be great to have:

8+ years of experience in developing and implementing data governance practices across organizations.Experience with regulatory compliance and audit processes in the field of data management.Proficiency in utilizing AI and NLP tools for advanced data analysis reflecting trends and anomalies.Experience in conducting comprehensive risk assessments in data governance.Proven success in engaging and leading cross-functional, collaborative projects to improve data governance standards.

Important information about this role:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

Perks at Work:

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Salary Range

$85,100.00 - $145,900.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.