About the RoleWe are seeking a highly skilled data governance subject matter expert with a strong background in customer marketing and commerce functional areas to join our enterprise data governance team at Gap Inc. In this role, you will be responsible for prioritization of the business value use cases and enablement of data driven insights/decisions. Strong ability to influence stakeholders and setting priorities is required. You are expected to collaborate closely with business, product management and technology teams to drive data as a product, ensuring data consistency and integrity. You will have a deep understanding of the data ecosystem, including metadata management, data quality standards, data governance strategies and data protection approaches. The ideal candidate should be able to influence business for successful change management and operationalization of data governance.What You'll Do

Articulate, interpret and apply the principles of overall data strategy to unique, moderately complex business problems that may span multiple functions or sub-domains

Drive workshops independently with the business to understand their use cases and facilitate across relevant stakeholders for implementing solutions addressing the pain-points

Lead the implementation of data governance policies and procedures including data sharing, data retention and PII data protection

Lead data governance forums for effective oversight and desired outcomes

Take ownership of building the customer, loyalty and marketing business metrics library with attribute enrichment and play the role of a lead finance data steward

Responsible for data source identification, controls monitoring, data quality frameworks and metadata management

Define and gather business functional data quality rules for core customer metrics

Support transformation programs including customer loyalty ensuring fast, frictionless access to trusted data

Optimize data hierarchy structures and lead hierarchy enrichment/attribution initiatives

Understand downstream impacts and communicate data changes effectively

Influence other teams to adapt data governance processes and procedures

Who You Are

Bachelor's degree in Business Administration, Marketing, Computer Science, Management Information Systems or a related field. A Master's degree or a professional certification is a plus

Minimum of 5-7 years of experience in a data stewardship or data analytics role preferably in the retail industry

Strong understanding of customer domain master and metadata including that for marketing and commerce

Previous hands-on experience in data quality management and data governance tools like Collibra, Alation etc.

Knowledge of applications and databases such as Stibo, Profisee and Informatica

Leadership presence with the ability to present in front of C-Suite

Ability to analyze data and extrapolate knowledge to make strong recommendations