Job Description
Are you highly organized with a keen eye for detail and a passion for the automotive industry? As an ITR Analyst, you'll be at the heart of our vehicle repair process, ensuring timely and accurate resolution for all vehicle maintenance needs, from battery and tire issues to complex mechanical and body damage. Your commitment to efficiency and excellent service will directly contribute to achieving daily objectives and delivering the end results expected by Stellantis Management.
ResponsibilitiesManage all vehicle repairs including batteries, tires, glass, mechanical, and body damage.Facilitate communication by handling daily email correspondence and maintaining a call log for vehicles in repair, expediting repairs, and updating reasons for delay.Accurately receive or enter daily repair requests and efficiently dispatch work orders to technicians and contractors using Stellantis OBT software.Close out work orders and review Excel reports/data daily.Essential SkillsAbility to work under pressure and handle multiple functions.Understanding of the automotive industry and knowledge of vehicle damages/repairs.Strong communication skills, with the ability to interact with Manufacturer and Management level personnel.Proficiency in Microsoft applications such as Word and Excel.Typing speed of 40 WPM or greater.Ability to work proficiently and efficiently in a timely manner.Additional Skills & Qualifications1-2 years of data entry or administrative experience.Experience with Microsoft Excel.Nice to have: experience with vehicle repair processes.Work Environment
This position will be on-site at the Stellantis HQ in Auburn Hills, MI. The first 2-3 weeks will be full-time on-site Monday through Friday, and after training, the position will become hybrid, with a schedule of 2 days remote and 3 days on-site. All contractors will report to a Stellantis supervisor.
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Auburn Hills,MI.
Application Deadline
This position is anticipated to close on Jul 30, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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