Job Description Troubleshooting and resolving technical issues related to Snowflake's platform, including data loading, querying, security, and performance.  Managing support cases, escalating complex issues, and ensuring timely resolution.  Knowledge Base Contributions: Contributing to the Snowflake documentation and knowledge base to improve customer self-service.  Communication and Collaboration: Communicating effectively with customers and internal teams to provide clear and concise support.  Performance Monitoring and Optimization: Monitoring Snowflake system performance, identifying bottlenecks, and recommending optimization strategies. Ray Rate: $10.00-$12.00 an hour We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Strong SQL skills  Experience working with SAP OTC/Finance/WM etc as source  Familiarity with cloud platforms and data warehousing principles.  Ability to identify and resolve complex issues.  Ability to communicate effectively with technical and non-technical audiences.  Familiarity with data integration and ETL processes. Snowflake Support experience of minimum 2 years Ability to identify and resolve performance issues. Familiarity with custom functions and stored procedures in Snowflake. Familiar with SAP T-code and process null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.