The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/Context:  

The IRC has operated in Syria since 2012, providing protection, health, economic recovery, and early childhood development programs in Idleb, Aleppo, Ar-Raqqa, Hassakeh, and Deir ez-Zor, with new programs expanding into Hama, rural Damascus, and Homs. With a team of over 700 members, the IRC has established trust and strong community relationships, ensuring access and effective service delivery. It plays a significant role in Syria’s NGO, donor, and coordination forums, holding key positions and adapting to the evolving context.

With the new realities under the new government, as of December 2024, the IRC has deployed a team to Damascus to set up operations and engage in coordination structures for newly accessible areas across Syria—including parts of NES, NWS, and other previously unreachable locations in South and Central Syria, adjusting operations to maximize coverage and efficiency.

Healthcare

Since 2012, the IRC has provided comprehensive primary and secondary healthcare through hospitals, clinics, and mobile medical units (MMUs). Ensuring access to vital services like sexual and reproductive health, clinical psychosocial support, and other specialized care. Working alongside our partners, we’ve helped secure a steady supply of medicines and medical equipment into the country, trained healthcare providers, and deployed health personnel to maintain services in even the most challenging conditions.

Job overview:

The Data Entry Clerk in Al-Hasakah will be responsible for receiving patients and recording their demographic information on the patient card, then entering this data into the electronic database, including medical prescriptions. They will also manage patient files, particularly for those with chronic illnesses and reproductive health needs, and will scan and archive medical documents and prescriptions electronically. Additionally, the clerk will prepare daily, weekly, and monthly reports and submit them to the Health Information Manager, while strictly maintaining the confidentiality and privacy of patient data.

Responsibilities:

Receive patients and organize the queue to ensure smooth workflow.Collect demographic information from patients and accurately enter it into the health database designed using Microsoft Access.Prepare primary healthcare cards for new patients and assign each a unique serial number.Organize and archive medical files for patients with chronic illnesses, reproductive health needs, and nutrition-related conditions.Continuously verify the accuracy and integrity of the data entered into the system.Prepare and submit daily, weekly, and monthly reports on time, including:Daily beneficiary count.Early warning and malnutrition reports.Periodic sharing of the database.Any additional reports requested by the supervisor.Maintain the performance of laptops, including virus scanning and removal when necessary.Digitize paper-based medical prescriptions by scanning and archiving them electronically within the system.Strictly maintain the confidentiality of patient data and ensure it is only shared with authorized personnel, in accordance with approved data protection policies.Minimum Qualifications:

Part One: Essential Criteria

Education:

A university degree or diploma in Computer Science or Information Technology

Work Experience:

Minimum of 2 years of experience in the relevant field.

Skills and Competencies

Part Two: Desired Criteria

Previous experience working with international non-governmental organizations (INGOs) or similar entities.Previous experience working within the health sector.Previous experience as a data entry clerk in a healthcare facility.Experience in preparing and analyzing medical reports.

Demonstrated Skills and Competencies:

Commitment to the mission, vision, values, and approach of the International Rescue Committee (IRC), including adherence to the professional code of conduct.Strong written, verbal, and presentation communication skills, with the ability to convey information effectively and proven experience in training and staff development.Demonstrated professionalism, integrity, and the ability to handle complex situations diplomatically while finding effective solutions.Excellent management and interpersonal skills, with a strong ability to foster cohesive teamwork in multicultural environments.Proven ability to plan long-term, prioritize tasks, and work under administrative and programmatic pressure with attention to detail and professional patience.Highly collaborative and resourceful, with the ability to build positive working relationships with senior management and all other stakeholders to maximize cooperation and productivity.Curiosity, a strong desire for continuous learning and development, and a positive attitude are essential.Strong analytical skills in solving complex issues while adhering to labor laws and internal policies.Ability to adapt to fast-changing humanitarian environments and work within multidisciplinary teams.Proficiency in using modern technological tools to support decision-making and improve work efficiency.Commitment to protection and accountability principles, especially when handling sensitive data and working with beneficiaries.

Language/Travel:

Arabic is required, while Kurdish and English are  desired.Travel: 100% to field sites in 10% as well as attending Training, workshops, and meetings.

Key Working Relationships:

Position Reports to:  HIS manager in Hassakah
Position directly supervises:  N|AIndirect Reporting: N|A
Key Internal Contacts: Health supervisors – health field staffKey External Contacts: Beneficiaries

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the country where this position is based and are currently residing outside of your home country, you may be eligible for an attractive relocation package. Eligibility is determined based on IRC's operational needs and specific role requirements. IRC strives to attract, motivate, and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.