You will join an onsite team providing 24x7 support with a mixture of onsite rota and oncall Candidate will have previous datacentre Experience in large scale datacentres Long line cabling experience (up to 50 meters) is essential for this role to support multiple rack deployments with cabling expected to be at a world class standard Responsible for effective delivery of technical support, rack installations and project work The break fix activities technicians are responsible for include, but not limited to, CPU/memory/Motherboard/HDD replacements, cable replacements, network issue diagnosis and problem diagnosis Work on problem escalations with relevant teams to resolution Assist with decommissions and destruction events Prioritising tickets in the queue is crucial in conjunction with understanding Business Objectives Technician will perform activities in accordance with internal polices and service level agreements Involvement in multiple projects across numerous lines of business