The Training Manager is responsible for designing and implementing comprehensive training programs to elevate mechanical and electrical technicians into data center operators. Key duties include creating scalable training materials (SOPs, e-learning modules, hands-on workshops) focused on electrical, mechanical, controls, and programmatic knowledge. The role involves partnering with operational leaders and subject matter experts (SMEs) to identify skill gaps and integrate new technologies into the workspace. The Training Manager will monitor industry trends to keep training content current, incorporate third-party training such as NFPA 70E and thermography, and conduct tabletop and walkthrough drills to enhance operational preparedness. Additionally, the role includes auditing training retention and analyzing Root Cause Analysis (RCA) and Computerized Maintenance Management System (CMMS) data to inform annual training plan development.