**Job Description:** **Required Skills & Experience:** + Strong organizational and communication skills (written and verbal). + Proficient in Excel, Power Point, Exchange, SharePoint, Teams, Visio, and Microsoft + Analysis, problem-solving, organizational, team building, conflict management + Ability to lift 50 pounds + Ability to work in rotational shifts including day/nights including weekends and holidays as required + Ability to stand for extended durations + Ability to utilize a pallet jack/forklift + Familiarity with IT equipment including servers, network switches, storage, and cabinets + Solid working knowledge of data center environments and infrastructure, network and telecommunications protocols and platforms, and disaster recovery **Roles & Responsibilities:** + Escorting of vendors and customers + Interface with requestors via phone call, instant messaging, email, and other interface tools. + Review, approve, and execute site access requests according to Technology processes and procedures + Create and maintain documentation related to site specific activities performed including processes and procedures.Provide Ad Hoc reporting as needed + Support Technology Data Center IT equipment installation and removal planning activities.Participate in planning of data center space and layout for new device installations, removals, and cabling infrastructure builds.Complete and return to Hardware Planning Site Inspection forms as requested for equipment assignments and removals. + Service Management. + Provide a completed root cause analysis report with remediation actions for incidents resulting from a failed task or preventable event in accordance with standards and service level targets of this SOW. + Perform physical inspection and collection of information related to IT equipment within the data center white spaces, storage rooms, loading docks, and other locations onsite in the facilities as documented within this SOW. + Ensure every device, item, and storage items are physically validated and verified every 12 months. + Perform shipping/receiving functions including, but not limited to: receipt and shipping at facility loading dock or other facility entrance, packing/unpacking of materials, movement of materials and equipment to/from data floor or storage location. + Media Administration Services + Act as the POC and approve/coordinate tickets to add or remove equipment from the data center. + Basic troubleshooting and repair of IT equipment failures. + Reset Remote Management connection ID’s and PasswordsReseat cables in accordance with client’s 4Eyes process **Skills:** Data Center, Racking, Stacking, cabling, Inventory **Education:** + High School or Equivalent experience **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.