Job Description One of our large clients is seeking a number of Data Center Technicians to join one of the fastest growing technology companies in the Memphis, TN area. This person would be required to live in, or relocate to Memphis, TN. As a Senior Data Center Technician with our client, you will oversee the health and performance of our server and network infrastructure across Data Centers and Global Points of Presence. Your key responsibilities will include managing critical metrics such as mean time to detect (MTTD) and mean time to repair (MTTR). You excel at following instructions, learning quickly, and paying close attention to details. You are readily available via cell phone and can promptly respond to onsite emergencies as required. You possess comprehensive knowledge of the equipment under your care, enabling you to drive efficiencies and optimizations to streamline and enhance our server intake and repair processes. Report to the job site during initial construction and provide updates to the engineering team as required. Perform troubleshooting and monitoring of servers and network in data centers and global points of presence. Rack and stack data center network equipment. Maintain warehouse inventory and asset management using the internal system. Troubleshoot fiber/optics cables. Handle power supply cabling, installation, troubleshooting, and repair. Install racks, servers, and switches, including staging racks, cabling, powering up, and handing off hardware to the provisioning team for customer capacity. Respond to and resolve data center operations tickets used cross-functionally within the client via Jira. Create and maintain documentation of tasks and standard operating procedures. Receive and decommission data center hardware. Manage vendor returns for infrastructure under and out of warranty. Define, design, and implement network layouts and solutions within data centers. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 6+ years of experience working with server, storage, compute, and network hardware. 6+ Years of experience troubleshooting & repairing servers / networking infrastructure. 5+ years of experience in Inventory Management, ordering, receiving, shipping server & network equipment HS Diploma Bachelors degree Experience with one or many - Bash commands, Linux, fiber, python automation scripting, triaging, GB200, GB100, H100, A100, liquid cooling, previous AI hardware experience (high preference) Proficient in Linux, including navigating directories and file systems. Skilled in manipulating files using the Linux shell. Experienced in configuring user permissions. Capable of package installation and software management. Knowledgeable in identifying and applying different filesystem types. Proficient in using Linux commands for process management. Experienced in Bash or other scripting languages. On-call experience with the ability to respond to critical events. Proven experience leading Data Center Infrastructure projects. Oracle experience. Inventory management skills. Forklift certification. Over 4 years of experience in structured cabling (copper/fiber). Over 4 years of experience in power and cooling concepts within data centers. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.