Description Job Title: Data and Reporting Analyst (Remote) Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Headquartered in Woodbridge, VA, Zeiders’ employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service. Summary- This is a contingent opportunity and would begin work upon the contract award The Data and Reporting Analyst is a full-time employee of Zeiders responsible for collecting, analyzing, and reporting data to support organizational decision-making and strategic initiatives. This role plays a key part in transforming raw data into actionable insights by developing dashboards, generating recurring and ad hoc reports, and ensuring data accuracy and integrity. The analyst collaborates closely with cross-functional teams to understand business needs, identify key performance indicators (KPIs), and deliver clear, concise, and visually compelling reports that drive informed decisions. Operating in a fully remote environment, the ideal candidate will demonstrate strong analytical thinking, proficiency with data visualization tools (such as Power BI), and experience working with large datasets using Excel, in addition to other data and analytics platforms. The analyst must be self-motivated, detail-oriented, and capable of managing multiple priorities in a fast-paced, virtual team setting. The Remote Data and Reporting Analyst supports federal government contracts by delivering accurate, timely, and actionable data analysis and reporting. This role is essential in ensuring compliance with contract requirements, supporting performance monitoring, and enabling data-driven decision-making for both internal stakeholders and government clients. The successful individual will coordinate with various corporate partners and government customers to meet program objectives through reporting functions. In addition, the analyst will provide outcome-based metrics to showcase the success of the program. Essential Duties and Responsibilities + Performs database inquiries, compiles and analyzes data, identified trends, and furnishes statistical analyses and reports on FFSC service delivery. + Present findings in clear, concise formats tailored to different audiences. + Automate reporting process to improve efficiency and accuracy. + Establish procedures to ensure the accurate and efficient collection and entry of data into FFSMIS. + Gather and consolidate data from multiple internal and external sources to include FFSMIS systems. + Input and monitor data collection and reporting functions in support of the FFSP support operations and procedures for the receiving, compiling, verifying, and editing of data received. + Inputs and monitors data collection and reporting functions in support of the FFSP support operations and producers for the receiving, compiling, verifying, and editing of data received. + Stay current with emerging data technologies and best practices. + Analyze complex datasets to identify trends, patterns, and insights. + Create dashboards and visualizations using tools like Power BI, Tableau, or Excel, or Word + Monitor key performance indicators (KPIs) and business metrics + Other duties as assigned Supervisory Responsibilities + This job has no supervisory responsibilities. Travel Requirements + This job has no travel requirements. Required Qualifications + Bachelor's degree in quantitative analysis, information technology, or a related field OR an equivalent combination of education and experience. + Two years’ experience in providing qualitative or quantitative data compilation, analysis, and reporting, and database management, IT maintenance and support, software application troubleshooting and helpdesk support. + Knowledge of database management and the ability to manipulate data to meet user needs + Knowledge of standard computer systems and peripherals + Ability to troubleshoot information technology support problems, including hardware systems and relevant software + Proven experience managing multiple priorities. + Ability to use verbal and written communication skills effectively. + Proficiency in Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and present information. Preferred Qualifications: + Prior experience working with the Fleet and Family Support Programs. + Experience with Power BI or Tableau Other Skills and Abilities + This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, passport, transportation, and auto insurance are required. + Must pass a pre-employment background check and be able to obtain and maintain a government clearance. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: + Ability to work both independently and as part of a team. + Technological Proficiency: Ability to use various technological tools to effectively communicate with stakeholders and to provide virtual service delivery; Experience with collaboration platforms, project management tools, and video conferencing software; Able to perform basic troubleshooting steps; Willingness to learn new forms of digital tools to perform job duties. + Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines with minimal supervision. + Self-Motivation: Must be able to stay focused and productive without constant oversight or the traditional office structure; Can set goals and working independently. + Organizational Skills: Must be able to keep track of tasks, documents, and deadlines with digital and physical organization tools and techniques. + Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Delivers on commitments. + Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. + Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. + Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. + Resilience: Able to manage stress, maintain motivation and stay connected with colleagues. Physical Demands: Uses a personal computer, telephones, other office equipment. Work Environment: As this is a telework position, employee must provide a dedicated professional workspace that provides a secure, private environment suitable for telework. This includes meeting all job expectations to include completing projects and daily work, attending meetings on video, and having no distractors or personal responsibilities during normal working hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a contingent opportunity. Zeiders Enterprises, Inc. is an Equal Opportunity Employer Pay Range: $62,000 - $80,200 PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c))