You will be part of the FCSD Retail marketing Team, playing a critical role in leveraging data science to drive significant business impact within Ford Customer Service Division. As a Data Analyst & Systems Support Specialist, you will translate complex business challenges into data-driven solutions. This involves partnering closely with stakeholders to understand problems, working with diverse data sources (including within GCP), developing and deploying scalable Analytical models(Dashboards, Dashbots), and communicating actionable insights that deliver measurable results for Ford.