This posting has been extended beyond the initial anticipated closing date.

Do you excel at working cross-functionally to achieve common goals? Would you describe yourself as collaborative, analytical, strategic, and data-driven? If so, you could find a home on the Operational Analytics & Insight (OAI) team at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Data Insights Analyst, AI Engineering on the Operational Analytics & Insights team, you’ll work in a fast-paced, collaborative environment to develop data-driven solutions to Spectrum’s business problems. You’ll have the unique opportunity to leverage and work with cutting-edge AI technologies, including real-time transcriptions and other advanced AI applications. You’ll be empowered to think of new approaches, use analytical, statistical, and programming skills to analyze and interpret data sets, and apply your AI expertise at scale. This role offers an excellent opportunity to lead projects, drive innovative solutions, and further advance your skills and career with Spectrum, all while making a significant impact on our operations and customer experiences.

WHAT OUR DATA INSIGHTS ANALYSTS ENJOY MOST

Defining clear business requirements for data analysis projectsProviding metrics definition, data visualizations, and Extract, Transform, and Load (ETL) requirementsExtracting engineer data for analysisInterpreting data, formulating hypotheses, and developing an analytical approach to meet business requirementsUsing advanced visualization tools like Tableau, PowerBI, Streamlit, and Excel, to create reports for customersObtaining new reference data sources required to deliver on business needsUsing data visualization and presentations to communicate results and make recommendationsCreating analyses and dashboards that are usable, elegant, and industry-leading

You’ll work in a dynamic office environment. You’ll excel in this role if you are a self-starter and a demonstrated leader. If you prioritize and organize effectively and enjoy analyzing, interpreting, and presenting data, this could be the role for you. You’ll continually expand your knowledge and develop skills while growing your career with Spectrum.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Experience:
Relevant technical or business work experience: 5 years or moreEducation:
Bachelor’s degree in computer science, engineering or related field, or equivalent experienceTechnical skills:
Demonstrated proficiency of advanced analytics processes and reporting design principlesProficiency in Python and SQLExpertise in data extracting, transforming, and loading (ETL)Hands-on experience in designing and developing AI solutions using Microsoft Azure ML, Databricks, AWS, Redshift, and FabricExpertise in integrating and working with APIsExpertise in data visualization, dashboarding, and reporting tools such as Power BI, Tableau, Streamlit, and DatabricksAbilities:
Make decisions and solve problems while working under pressureDemonstrated understanding of design and implementation practices within data visualization toolsEfective written and verbal communication skills

Preferred Qualifications:

Experience:
Large Language Models (LLMs) (finetuning, retraining, and prompt engineering) Working with text data including Natural Language Processing (NLP) techniques such as tokenization, sentiment analysis, and text classificationSkills:
Proficient in documenting business and technical requirements for various projectsAbilities:
Explain complex statistical/data-related concepts to non-technical audience

This position is not eligible for immigration sponsorship.

SPECTRUM CONNECTS YOU TO MORE

Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

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#LI-SS5

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-06-20 05:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $75,200.00 and $120,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

FCC Unit: 13541 Business Unit: Customer Operations Zip Code: 80111

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.