Role Overview:
Consulting Experience Manager supporting Canadian client facing delivery for Microsoft Dynamics 365 implementation. The Successful candidate will be responsible to lead the solution design, development, and implementation support of end-to-end Dynamics 365 solutions for Dynamics 365 FO, Purchasing, SCM, MML modules. You will be responsible for crafting scalable, secure, and efficient solutions across various business domains (Finance, Accounting, Procurement, Supply chain, HR), aligning with enterprise architecture and digital transformation goals.
Key Responsibilities
· Lead the architectural design and integration strategy for Microsoft Dynamics 365 (Finance Operations, Purchasing, SCM, MML modules)
· Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
· Provide strategic guidance on Dynamics 365 capabilities, limitations, and integration with other systems (e.g., Power Platform, Azure, third-party tools).
· Design and document high-level and detailed solution architecture including data models, workflows, customizations, and integrations.
· Guide and mentor development teams through technical challenges and best practices.
· Support pre-sales activities, solution demonstrations, and RFP responses (if applicable).
· Ensure the implementation follows Microsoft’s best practices, compliance, and security standards.
· Participate in Agile/Scrum ceremonies and coordinate with cross-functional teams.
Successful Candidate to demonstrate applied experience across the following areas:
Solution Design and Implementation:
Lead the functional design of Dynamics 365 FO, Purchasing SCM, MML solutions by gathering business requirements, mapping them to standard or custom Dynamics 365 functionality, and configuring the system to meet those requirements.Design and implement end-to-end business solutions across core functional areas such as finance, manufacturing, supply chain, retail, and human resources.Develop and document functional specifications for system customizations, integrations, and workflows.Collaborate with technical teams to translate business needs into detailed functional and technical requirements.System Configuration and Customization:
Oversee the configuration of Microsoft Dynamics 365 O, Purchasing SCM, MML, ensuring that the system meets business requirements.Design and implement complex business processes within the D365 FO system, including financial management, inventory, order processing, supply chain management.Recommend and implement best practices for system configuration, ensuring seamless integration with other enterprise systems.Data Management and Integration:
Guide data migration efforts from legacy systems to Dynamics 365 FO, Purchasing SCM, MML, ensuring the accurate transfer of business data.Work with integration teams to ensure seamless data flow between Dynamics 365 and other systems (e.g., CRM, third-party applications, ERP).Testing and Quality Assurance:
Work closely with the testing team to ensure that any issues are resolved, and the system is stable and functional before go-live.Continuous Improvement and Innovation:
Stay up-to-date with the latest releases, features, and updates to Dynamics 365 O, Purchasing SCM, MML and provide recommendations for continuous improvement.Identify opportunities to optimize and automate business processes through new features, integrations, and best practices in Dynamics 365 FO, Purchasing SCM, MMLWork with business stakeholders to identify and implement system improvements, optimizations, and enhancements post-go-live.Stakeholder Engagement and Communication:
Work closely with business stakeholders (finance, operations, and IT) to understand their needs and define how Dynamics 365 FO, Purchasing SCM, MML can be configured to improve business processes.Serve as the primary functional point of contact for Dynamics 365 FO, Purchasing SCM, MML during project execution, providing expertise and leadership to stakeholders.Facilitate workshops and meetings with business users to ensure system functionality aligns with business processes and requirements.Vendor and Stakeholder Management:
· Collaborate with finance and accounting, HR and Payroll, Purchasing Supply Chain departments and other key stakeholders to ensure smooth end-to-end process execution
· Resolve any issues related to Record-to-report, Service-to-Cash, Transactional Finance in coordination with relevant teams
· Act as a liaison between business users and the technical teams for system-related queries
Mentorship Leadership:
· Mentor junior consultants and other team members.
· Provide guidance and support in their professional development.
· Lead by example, promoting best practices within the team.
Skills Qualifications required :
Experience: Minimum of 7- 9 years of prior D-365 FO, Purchasing SCM, MML modules with hand-on project delivery experience as functional consultant in client facing capacity
Functional Knowledge: In-depth knowledge of Record-to-report, Service-to-Cash, Transactional Finance value streams and associated functional requirements to configure D-365 FO, Purchasing SCM, MML modules
System Expertise: Experience in configuring and using FO, Purchasing SCM, MML modules of D-365 software
Project Management: Ability to manage multiple workstreams and collaborate across different functional and technical teams to implement or improve FO, Purchasing SCM, MML solutions
Problem-Solving: Strong analytical skills to identify inefficiencies, potential risks, and areas for process improvement.
Communication: Excellent communication skills, both written and verbal, to interact with cross-functional teams and clients.
Strong interpersonal skills to manage relationships with clients, team members, and stakeholders.Ability to work under pressure and prioritize tasks efficiently.Adaptability to a variety of industries, business cultures, and client needs.Functional Knowledge:
Deep understanding of core Dynamics 365 FO, Purchasing SCM, MML modules, including finance, procurement, supply chain management, manufacturing, and retail.Experience in mapping business processes to Dynamics 365 FO, Purchasing SCM, MML functionality and providing configuration and customization solutions.Strong knowledge of integration and data migration practices for Dynamics 365 FO, Purchasing SCM, MML.Technical Knowledge:
Familiarity with Dynamics 365 FO, Purchasing SCM, MML architecture, cloud deployment, and best practices.Experience with data migration tools, integrations, and Power Platform (Power BI, Power Automate, Power Apps) for extending the capabilities of Dynamics 365.Basic understanding of development concepts, such as X and integration patterns, though deep technical expertise is not required.Soft Skills:
Excellent communication and presentation skills to interact with both technical and business stakeholders.Strong problem-solving skills, ability to think critically and provide innovative solutions to complex business challenges.Strong leadership skills with experience in managing projects and guiding teams.Nice to Have (preferred but not required):
Certifications: Microsoft Certified: Dynamics 365 Solution Architect Expert.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster ReliefAbout Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Role Overview:
Consulting Experience Manager supporting Canadian client facing delivery for Microsoft Dynamics 365 implementation. The Successful candidate will be responsible to lead the solution design, development, and implementation support of end-to-end Dynamics 365 solutions for Dynamics 365 FO, Purchasing, SCM, MML modules. You will be responsible for crafting scalable, secure, and efficient solutions across various business domains (Finance, Accounting, Procurement, Supply chain, HR), aligning with enterprise architecture and digital transformation goals.
Key Responsibilities
· Lead the architectural design and integration strategy for Microsoft Dynamics 365 (Finance Operations, Purchasing, SCM, MML modules)
· Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
· Provide strategic guidance on Dynamics 365 capabilities, limitations, and integration with other systems (e.g., Power Platform, Azure, third-party tools).
· Design and document high-level and detailed solution architecture including data models, workflows, customizations, and integrations.
· Guide and mentor development teams through technical challenges and best practices.
· Support pre-sales activities, solution demonstrations, and RFP responses (if applicable).
· Ensure the implementation follows Microsoft’s best practices, compliance, and security standards.
· Participate in Agile/Scrum ceremonies and coordinate with cross-functional teams.
Successful Candidate to demonstrate applied experience across the following areas:
Solution Design and Implementation:
Lead the functional design of Dynamics 365 FO, Purchasing SCM, MML solutions by gathering business requirements, mapping them to standard or custom Dynamics 365 functionality, and configuring the system to meet those requirements.Design and implement end-to-end business solutions across core functional areas such as finance, manufacturing, supply chain, retail, and human resources.Develop and document functional specifications for system customizations, integrations, and workflows.Collaborate with technical teams to translate business needs into detailed functional and technical requirements.System Configuration and Customization:
Oversee the configuration of Microsoft Dynamics 365 O, Purchasing SCM, MML, ensuring that the system meets business requirements.Design and implement complex business processes within the D365 FO system, including financial management, inventory, order processing, supply chain management.Recommend and implement best practices for system configuration, ensuring seamless integration with other enterprise systems.Data Management and Integration:
Guide data migration efforts from legacy systems to Dynamics 365 FO, Purchasing SCM, MML, ensuring the accurate transfer of business data.Work with integration teams to ensure seamless data flow between Dynamics 365 and other systems (e.g., CRM, third-party applications, ERP).Testing and Quality Assurance:
Work closely with the testing team to ensure that any issues are resolved, and the system is stable and functional before go-live.Continuous Improvement and Innovation:
Stay up-to-date with the latest releases, features, and updates to Dynamics 365 O, Purchasing SCM, MML and provide recommendations for continuous improvement.Identify opportunities to optimize and automate business processes through new features, integrations, and best practices in Dynamics 365 FO, Purchasing SCM, MMLWork with business stakeholders to identify and implement system improvements, optimizations, and enhancements post-go-live.Stakeholder Engagement and Communication:
Work closely with business stakeholders (finance, operations, and IT) to understand their needs and define how Dynamics 365 FO, Purchasing SCM, MML can be configured to improve business processes.Serve as the primary functional point of contact for Dynamics 365 FO, Purchasing SCM, MML during project execution, providing expertise and leadership to stakeholders.Facilitate workshops and meetings with business users to ensure system functionality aligns with business processes and requirements.Vendor and Stakeholder Management:
· Collaborate with finance and accounting, HR and Payroll, Purchasing Supply Chain departments and other key stakeholders to ensure smooth end-to-end process execution
· Resolve any issues related to Record-to-report, Service-to-Cash, Transactional Finance in coordination with relevant teams
· Act as a liaison between business users and the technical teams for system-related queries
Mentorship Leadership:
· Mentor junior consultants and other team members.
· Provide guidance and support in their professional development.
· Lead by example, promoting best practices within the team.
Skills Qualifications required :
Experience: Minimum of 7- 9 years of prior D-365 FO, Purchasing SCM, MML modules with hand-on project delivery experience as functional consultant in client facing capacity
Functional Knowledge: In-depth knowledge of Record-to-report, Service-to-Cash, Transactional Finance value streams and associated functional requirements to configure D-365 FO, Purchasing SCM, MML modules
System Expertise: Experience in configuring and using FO, Purchasing SCM, MML modules of D-365 software
Project Management: Ability to manage multiple workstreams and collaborate across different functional and technical teams to implement or improve FO, Purchasing SCM, MML solutions
Problem-Solving: Strong analytical skills to identify inefficiencies, potential risks, and areas for process improvement.
Communication: Excellent communication skills, both written and verbal, to interact with cross-functional teams and clients.
Strong interpersonal skills to manage relationships with clients, team members, and stakeholders.Ability to work under pressure and prioritize tasks efficiently.Adaptability to a variety of industries, business cultures, and client needs.Functional Knowledge:
Deep understanding of core Dynamics 365 FO, Purchasing SCM, MML modules, including finance, procurement, supply chain management, manufacturing, and retail.Experience in mapping business processes to Dynamics 365 FO, Purchasing SCM, MML functionality and providing configuration and customization solutions.Strong knowledge of integration and data migration practices for Dynamics 365 FO, Purchasing SCM, MML.Technical Knowledge:
Familiarity with Dynamics 365 FO, Purchasing SCM, MML architecture, cloud deployment, and best practices.Experience with data migration tools, integrations, and Power Platform (Power BI, Power Automate, Power Apps) for extending the capabilities of Dynamics 365.Basic understanding of development concepts, such as X and integration patterns, though deep technical expertise is not required.Soft Skills:
Excellent communication and presentation skills to interact with both technical and business stakeholders.Strong problem-solving skills, ability to think critically and provide innovative solutions to complex business challenges.Strong leadership skills with experience in managing projects and guiding teams.Nice to Have (preferred but not required):
Certifications: Microsoft Certified: Dynamics 365 Solution Architect Expert.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster ReliefAbout Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.