【職務内容】

中小企業（SMB）向けチームのサイバーセキュリティ・プリセールスエンジニアとして、Ciscoのセキュリティソリューションを通じてお客様のビジネス成功を支援していただきます。高度な技術力とプリセールス経験を活かし、アカウントエグゼクティブや他の営業チームと連携しながら、お客様のニーズに応じた最適なソリューション提案を行い、信頼関係の構築に貢献することが求められます。

【具体的な業務内容】

アカウントエグゼクティブやソリューションエンジニアと連携し、SMB向けセキュリティソリューションの拡大を推進

将来の顧客との技術的な打ち合わせやワークショップを通じてニーズを把握し、ソリューション提案

必要に応じてPoC/PoVの技術支援を実施

顧客やパートナーとの信頼関係を構築し、セキュリティソリューションがビジネス価値につながることを示す

プロダクトチームやエンジニアリング部門と連携し、顧客フィードバックを製品改善やロードマップ提案に活用

市場・競合環境の把握と分析、現場視点での価格戦略・技術戦略の提言

【関わるチーム】

SMB向けセキュリティ営業チーム、ソリューションエンジニア、アカウントマネージャーなどと密に連携し、Ciscoのサイバーセキュリティ製品群（Secure Access、XDR、ISE、Duo、Firewallなど）の成長と収益拡大を共に推進していただきます。
お客様に対して単なる技術提供に留まらず、ビジネス価値を届ける提案を行い、競合と差別化された戦略を実現していただきます。

【必要なスキル・資格】

サイバーセキュリティおよびネットワークの設計・提案経験：1〜3年以上

顧客対応やプリセールス経験：1〜3年以上

セキュリティおよびネットワークに関する深い技術知識

複数部門やチームと協働できるコミュニケーション能力

技術的な意思決定者と信頼関係を構築できる能力

APIやプログラマビリティに関する知識・経験があれば尚可

Cisco資格（CCNA、CCNPなど）があれば尚可

日本語：ネイティブレベル

英語力：日常会話レベル

【歓迎条件】

プリセールスやSMB向け営業、技術的な顧客対応職での実務経験

サイバーセキュリティソリューション・市場・顧客ニーズに関する理解

複数言語でのコミュニケーション能力

Meet the Team

Are you passionate about cybersecurity and adept at translating complex technical topics into language that resonates with diverse audiences? Do you thrive in an empowered team environment where ownership and collaboration are the keys to success?

 

#WeAreCisco and we power an inclusive future for all. The world runs on Cisco, making secure interconnectedness more meaningful than ever, and Cisco's cybersecurity solutions offer unparalleled breadth in protecting customers' people, data, and reputations, all from a single vendor. Here, we take ground-breaking, creative ideas from the drawing board to our customers providing dynamic solutions with real world impact.

 

As a Cybersecurity Presales Engineer on our Small and Medium-Sized Business (SMB) team, you will play a meaningful role in winning our customers' trust and ensuring their success. You'll partner with Account Executives to strategize on territory, account, and opportunity planning. You will engage directly with prospective clients, building trusting relationships, understanding their needs, and demonstrating how our cybersecurity solutions can protect and empower their businesses.

 

Your Impact

We seek someone with a passion for sharing their excitement about technology and making it approachable for everyone, from the front line of Security Operations to the C-level, or even to their grandparents. As part of your DNA, you are a self-starter who can build consultative relationships and develop and execute sales strategies and tactics that improve our opportunity to win a customer's business.

 

Minimum Qualifications

Communicating, storytelling, and translating sometimes sophisticated technology in an approachable way to audiences with varying levels of technical expertise.A Desire to win and be a part of a successful sales team!

 

Preferred Qualifications 

Detailed understanding of cyber security and networking technologies, concepts, standards, methods, operations, and uses.Validated experience in presales, SMB-focused roles, or similar customer-facing positions.Industry certifications such as CISSP, CompTIA Security+, or similar credentials.Multilingual capabilities, enabling you to connect with a broader range of customers.English proficiency.

For example, holding a bachelor’s degree in computer science, presales, cybersecurity or equivalent experience along with 1-3 years in a technical, customer facing role such as a solutions engineer, consultant, customer success engineer, or other role combined with a proven understanding of cybersecurity solutions, terminology, markets, and customer needs.

 

But wait: Even if you aren't sure if you're a fit, we encourage you to apply any way. We will often hire based on potential and fit of different perspectives.

  

 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.  

 

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.   

 

We are Cisco, and our power starts with you.