Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl  is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks

Key Responsibilities:

Monitor and analyze network traffic using NDR tools (e.g., Vectra, Darktrace, ExtraHop, Corelight, Cisco Secure NDR, etc.) to detect suspicious activities and potential intrusions.

Perform threat detection, investigation, and triage of network-based alerts.

Collaborate with SOC, Threat Intelligence, and Incident Response teams to validate and contain threats.

Conduct deep packet analysis, network forensics, and correlation of events from multiple sources (SIEM, IDS/IPS, EDR).

Assist in incident handling, including escalation, root cause analysis, and remediation recommendations.

Create detection rules, signatures, and playbooks to improve alert accuracy and reduce false positives.

Maintain up-to-date knowledge of attack vectors, malware, exploits, and emerging threat landscape.

Document incidents, investigation processes, and contribute to continuous improvement of NDR capabilities.

Your Future at Kyndryl

There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).

2+ years of hands-on experience in cybersecurity, preferably in SOC, network security, or incident response.

Practical knowledge of network protocols (TCP/IP, DNS, HTTP/S, SMTP, etc.) and security concepts.

Experience with NDR platforms (Vectra, Darktrace, ExtraHop, Corelight, Cisco, or similar).

Familiarity with IDS/IPS, SIEM tools (Splunk, QRadar, ELK), and endpoint security solutions.

Strong understanding of MITRE ATT&CK framework and threat hunting methodologies.

Ability to analyze packet captures (e.g., Wireshark, Zeek) and perform network forensics.

Good communication, analytical, and problem-solving skills.

Preferred Skills and Experience

Exposure to cloud security monitoring (AWS, Azure, GCP).

Knowledge of scripting (Python, PowerShell, Bash) for automation.

Experience in incident response frameworks (NIST, SANS).

Relevant certifications such as CompTIA Security+, CySA+, CEH, GCIA, GCIH, or CCNA Security.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.