**Job Description:** Our top-class cyber support team is looking for dedicated, talented and energetic people who are enthusiastic to join our award-winning company. The support engineer will oversee successfully deploying and supporting Honeywell’s cyber solutions at our worldwide customer base, working closely with R&D to support software releases, ensure faultless implementations, and maximize customer satisfaction levels. **LOCATION** • Mexico City – Hybrid **RESPONSIBILITIES/DUTIES** Investigating support cases, performing root cause analysis, and offering in[1]depth solutions. Deploying and managing customer production environments. Taking ownership of technical issues while collaborating with R&D engineers, technical account managers and product management. Installation and upgrade system components in both development and production environments. Developing processes and automation tools for the support team. **YOU MUST** Degree in Computer Science or equivalent experience. At least 1 year of experience in customer support Knowledge in networking and cyber security Strong technical and analytical skills. Dedicated hard worker, quick learner and team player. Excellent verbal and written English communication skills. **WE VALUE** Knowledge in IT. Knowledge of scripting, Perl, VB and Python. Working with Linux, Unix. Experience with web applications, Web Services and .Net applications, Apache Tomcat. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.