**Introduction** We are seeking a mid-level Cybersecurity Support & Deployment Specialist to join our IT Cybersecurity team. This role is ideal for professionals with hands-on experience in deploying and supporting cybersecurity tools in enterprise environments. The ideal candidate will have a strong foundation in endpoint protection platforms such as CrowdStrike, RSA, or other antivirus solutions. Experience in either Linux or Windows environments for application deployment and support is also highly valued. **Your role and responsibilities** Deploy, configure, and support cybersecurity tools such as: Endpoint Detection and Response (EDR) solutions (e.g., CrowdStrike) Antivirus platforms RSA Security tools Monitor and troubleshoot cybersecurity tool performance and integration issues. Collaborate with IT infrastructure and operations teams to ensure secure deployment practices. Maintain documentation for deployment procedures, configurations, and troubleshooting guides. Participate in incident response activities and provide Tier 2/3 support for cybersecurity tools. Ensure compliance with internal security policies and industry regulations. **Required technical and professional expertise** Strong understanding of cybersecurity principles and practices Familiarity with enterprise IT environments and deployment methodologies Excellent troubleshooting and analytical skills Effective communication and documentation abilities Ability to work independently and collaboratively in a fast-paced environment English C1 **Preferred technical and professional experience** Must Have (at least one of the following): Experience with Cybersecurity Tools such as: CrowdStrike RSA Antivirus/EDR platforms Nice to Have (if lacking cybersecurity tool experience on priority order): Linux Platform Experience: Supporting and deploying applications in Linux environments (e.g., Red Hat, Ubuntu) Windows Platform Experience: Supporting and deploying applications in Windows Server or Desktop environments IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.