시스코 CX(Customer Experience) 컨설팅 엔지니어는 고객분들의 네트워크 인프라 설계/구현/최적화/마이그레이션등의 요구사항을 도와 보다 신속하고 안정적으로 수행할 수 있도록 도움을 드리고, 운영에 필요한 주요 기술 자문을 해 드리는 역할입니다.
최근 네트워크 인프라의 고도화 및 과거 레거시 환경에서 SDN 환경으로의 변화에 맞춰 네트워크 운영에 있어서 자동화/Observability 를 기반한 AIOps등의 비지니스 요구 사항이 증가하고 있어 이러한 요구 사항에 대해 고객과 함께 성공적으로 수행하는 것이 중요합니다.
주니어 네트워크 컨설팅 엔지니어의 역할을 수행하기 위해 아래와 같은 경험 또는 기술을 보유하고 계신 분이시면 누구나 지원 가능하십니다. 안정적인 IT 인프라 구축/운영을 위한 솔루션/아키텍쳐 구성 경험 네트워크 인프라 운영 및 자동화에 대한 기술적인 이해 NetOps(DevOps) 에 대한 경험이나 이해 SDN(Software Defined Network)에 대한 이해

Meet the TeamThe Cisco CX (Customer Experience) team is looking for a junior Consulting Engineer who will work with Cisco Consulting Engineers, Project Managers, and local CX delivery teams. The CX Delivery Team is a team of engineering leaders who focus on providing leading solutions and architectures to customers - along with cutting edge consulting to ensure customer success. Our members work cross-functionally and together to deliver business outcomes to our customers, along with the resources to insure personal and professional growth.

Your ImpactAs a Consulting Engineer, you will be responsible for the support and delivery of Customer Experience (CX) routing/switching and next-generation software-defined networking technologies to Cisco's customers in the Korea market. Your responsibilities include delivering Planning, Design, Implementation & Optimization Services to Cisco's major accounts. You will provide consulting services including Strategy and Architecture, Design, Implementation and Optimization, Design Assessment, Design/Configuration Reviews, and Cisco Solution Architecture implementations in alignment with Cisco & Industry Best Practices.Align and drive focused work with customer's business strategy and objectives.Translate customer opportunities/challenges into known technical solutions that cross architectures and deliver business outcomes.Assist in the development of business and technical requirements + high-level and low-level design activities + network implementation planning.Utilize strong interpersonal and presentation skills.Demonstrate self-motivation and dedication to exceeding customer’s expectations.Employ good technical writing skills and experience in writing high test and implementation plans.
Minimum Qualifications:Minimum 5+ years of relevant experience in IT engineering.Experience designing and implementing network solutions.Experience operating based on NetOps / DevOps / AIOps across multi-domains (i.e., Enterprise Networking, Data Center, Cloud, Security).
Preferred Qualifications:Experience in IaC and CICD.Intermediate level of Knowledge on Cisco products.Comprehensive understanding of IP protocols such as routing/switching.


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