Customer Svc Rep
Performance Food Group
We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectPosition Purpose:
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor, and to accommodate them as best as possible. Solves customer problems and deals with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors, and co-workers professionally, ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.
This position is to work in the office, Monday through Friday
Responsibilities may include, but not limited to:Input customer orders.Input customer credits.Input order and invoicing information accurately and in a timely manner.Assist customers with orders and problems. Contact vendors and requests samples for customers.Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.Attend training and Customer Service meetings.Performs other related duties as assigned.
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor, and to accommodate them as best as possible. Solves customer problems and deals with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors, and co-workers professionally, ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.
This position is to work in the office, Monday through Friday
Responsibilities may include, but not limited to:Input customer orders.Input customer credits.Input order and invoicing information accurately and in a timely manner.Assist customers with orders and problems. Contact vendors and requests samples for customers.Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.Attend training and Customer Service meetings.Performs other related duties as assigned.
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