Description Are you passionate about delivering exceptional customer service and making a difference with every interaction? Our team is looking for a Customer Support Specialist to join a growing luxury brand company based in Anaheim, CA. In this role, you’ll be the first point of contact for customers needing support with their home appliances—whether it's product questions, service scheduling, or warranty assistance. What You’ll Do: + Handle incoming calls, emails, and chats from customers with professionalism and care + Assist customers with troubleshooting basic appliance issues and guide them through next steps + Schedule service appointments and coordinate with field technicians + Provide product and warranty information clearly and accurately + Update and maintain customer records in the system + Collaborate with service, logistics, and technical teams to resolve issues quickly + Follow up with customers to ensure satisfaction and proper resolution + Stay informed on product updates and company policies to better serve customer needs Requirements + 1+ year of customer service, call center, or customer care experience + Excellent communication and interpersonal skills + Strong problem-solving ability with a positive and empathetic attitude + Organized and detail-oriented; able to multitask in a fast-paced environment + Proficient with Microsoft Office and CRM systems (experience with SAP or Salesforce is a plus) + Bilingual (English/Spanish) is a plus TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .