Work Flexibility: Onsite

Make a real difference in healthcare while building a career you’re proud of.

At Stryker, we don’t just offer jobs—we offer careers with purpose. As a global leader in medical technologies, we work with our customers to improve patient outcomes every day. If you're energetic, organised, and love supporting others, this is your chance to be part of something bigger.

About the Role

As a Customer Support Representative at our St Leonards office, you'll be the go-to problem-solver for equipment service and repair enquiries. Working alongside our Technical Services team, you'll help coordinate repairs, manage parts, and support hospitals to keep life-changing medical devices running smoothly.

What You’ll Do

Handle inbound calls and emails related to repairs and service contracts

Book and prioritise service jobs to support field engineers

Manage incoming parts and coordinate dispatch to hospitals

Follow up with customers to confirm purchase orders and approvals

Track and ship loan equipment, ensuring timely return of items

What We’re Looking For

Clear communicator with great customer service skills

Detail-focused and highly organised in a fast-paced environment

Team player who thrives on collaboration and solving problems

Positive attitude with a passion for helping others

Full Australian working rights and availability for full-time onsite work

Why Join Stryker?

Career growth with ongoing training from day one

Excellent employee benefits including healthcare and insurance

Paid parental leave and volunteer days

Onsite gym and wellbeing initiatives

Award-winning team culture with strong leadership support

To apply, include a few short lines at the top of your CV answering:
“Why do you want to become a Customer Support Representative at Stryker?”

Join a global company where your work truly matters. Apply now!

Travel Percentage: None