Customer Support Coordinator
Cannock (office based)
Permanent, full-time (35 hours per week) including some weekend work (2 weekends out of every 4)
£24,000 basic with potential to earn up to £30,000 including commission and bonuses
 
Join a fast-growing, client-focused team in a busy customer support environment. As a Customer Support Coordinator, you will manage inbound and outbound client communications via a busy helpline, support Account Managers, and ensure excellent service delivery.

This role offers excellent opportunities for development and career progression.
 
Benefits:
Potential to earn up to £30,000 through bonuses and commissionFull training and development with clear career progressionSupportive working environmentHealthy work-life balanceBirthday offKey Responsibilities:
Support Account Managers with daily tasks and client communicationsHandle client enquiries and gather key information for assessmentsProvide clear overviews of available products and servicesCollaborate with partner organisations and keep stakeholders informedOffer expert advice on a wide range of customer enquiriesEnsure smooth communication between clients and internal teamsWhat We’re Looking For:
Outstanding customer service skills and a passion for helping peopleConfident and professional telephone mannerStrong work ethic and eagerness to learnPrevious sales or customer service experience is a bonusAbility to thrive in a busy, fast-paced environment