Milan, Italy
1 day ago
Customer Success Sales Specialist CISCO

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About Ingram Micro 
Ingram Micro is the global leader in IT distribution and technology solutions, reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem. 
With our broad portfolio of solutions, supply chain expertise, and our proprietary digital platform (Ingram Micro Xvantage™), we provide opportunities and impact at a scale no other company can match. 

Why join us? 
Joining Ingram Micro means becoming part of a multinational powerhouse that values talent, invests in people, and empowers growth. We offer professional development, certifications, and international career opportunities in a truly global environment. 
Our CISCO Business Unit is expanding rapidly, and we are looking for a Business Development Manager – Fortinet to drive growth, build strategic partnerships, and develop the Fortinet business in Italy. 

 

Your Role 

As Customer Success Specialist – Cisco, you will be responsible for driving growth within our Cisco business by developing new and existing reseller partnerships. You will: 

Identify and engage new B2B reseller partners within the Cisco ecosystem. 

Support partners in the adoption of Cisco solutions and services across networking, security, collaboration, and cloud. 

Manage the full sales cycle: prospecting, solution positioning, negotiation, and onboarding. 

Collaborate with cross-functional teams (Vendor Managers, Presales, Marketing, Finance) to develop and execute growth strategies. 

Monitor pipeline, activities, and forecasts using our internal CRM systems. 

Share insights and feedback to improve Cisco go-to-market initiatives. 

 

What We’re Looking For 

Previous experience in sales, account management, or customer success is a strong plus – but not mandatory. 

Experience with Cisco or in the networking/cybersecurity industry is considered a notable advantage. 

Commercial acumen, proactive mindset, and curiosity to explore new approaches. 

Fluency in Italian and good working proficiency in English – stronger English skills are a plus. 

Excellent communication skills, with an entrepreneurial and collaborative attitude. 

 

What We Offer 

A strategic role in one of Ingram Micro’s most important business units. 

The opportunity to shape the Cisco business in Italy, driving growth and adoption of innovative technologies. 

Access to training, vendor certifications, and advanced tools to grow your expertise. 

Clear and transparent career development paths, including international opportunities. 

A collaborative, performance-driven culture where initiative and results are recognized and rewarded. 

 

Ready to take the next step? 

If you want to grow your career in a dynamic, international environment and make an impact by developing Cisco business in Italy, apply now and be part of Ingram Micro’s success! 

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