Customer Success Advocate
Robert Half Office Team
Description
Robert Half is excited to partner with an innovative AgTech company in Solana Beach, CA to find a mission-driven Customer Success Advocate. This role is ideal for someone who’s passionate about sustainability, enjoys working with farmers and agri-businesses, and wants to help clients succeed with cutting-edge technology. You’ll be responsible for onboarding new clients, providing ongoing support, and ensuring they get the most value from the company’s software and services. If you’re tech-savvy, empathetic, and love solving problems, this is a unique opportunity to make a real impact.
Key Responsibilities:
+ Guide new clients through onboarding and product training
+ Serve as the main point of contact for client questions and support
+ Monitor client usage and proactively address engagement gaps
+ Collaborate with product and sales teams to relay client feedback
+ Create and maintain knowledge base articles and training materials
+ Support client retention and upsell opportunities through relationship-building
Requirements
+ Bachelor’s degree in Agriculture, Environmental Science, Business, or related field
+ 2+ years of experience in customer success, account management, or agri-services
+ Strong communication and problem-solving skills
+ Familiarity with CRM tools and SaaS platforms
+ Passion for sustainable agriculture and technology adoption
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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