Minimum qualifications: + Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. + Experience in coding and system design with one or more programming languages (e.g., Java, C/C++, Python). + Experience in technical troubleshooting, and managing internal/external partners or customers. + Experience in working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP). + Ability to communicate in English and Mandarin fluently to support client relationship management in this region. Preferred qualifications: + Master’s degree in Engineering, Computer Science, Business, or a related technical field. + Experience in technical consulting. + Ability to uncover and understand business needs in order to conduct analysis and make recommendations. + Excellent problem-solving, investigative and communication skills. gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video (https://www.youtube.com/watch?v=HcjR6ZngQcw) . + Provide technical consulting services and guidance around Google Application programming interfaces (API) and technology platforms to help clients develop applications across Google Ads and products. + Work with customers to understand underlying business tests. Cultivate relationships with Business team and customers, identify and develop technical solutions that lead to more advertising business. + Work across Business, Support and Product teams to provide solutions to the tests. + Propose, design, create and present prototypes, demos and proofs-of-concept to audiences from Engineers to Marketing professionals. + Leverage Google’s technology platforms and big data analytics systems to achieve goals. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.