Seoul, Seoul-teukbyeolsi
24 hours ago
Customer Services Support Supervisor

About Siemens Healthineers

Siemens Healthineers is a leading global medical technology company with approximately 73,000 employees serving healthcare providers in over 70 countries. We pioneer breakthroughs in imaging diagnostics, laboratory diagnostics, and healthcare IT.

In Korea, our workforce of over 1,100 professionals drives innovation in medical imaging and diagnostic equipment through sales, service, R&D, and manufacturing operations. With sales and service offices across major cities including Seoul, Busan, Daegu, Daejeon, Jeonju, and Gwangju, we maintain ultrasound R&D and production centers in Bundang and Pohang.

Recognized as a 2024 "Great Place to Work" by the Great Place to Work® Institute, we foster an autonomous and flexible work environment with industry-leading work-life balance initiatives, reinforcing our commitment to sustainable healthcare leadership.

At Siemens Healthineers, our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the Customer Services Support Supervisor position and play a key role in driving overall service operational process from system installation to system de-installation and

supporting internal / external customer to increase efficiency and satisfaction.


Your Role:

You will update customer database in case the data, components (IVK) or software releases are changed during an installation (MI), service incident (MS), and/or modification (MU).You will preplan any preventative maintenance activities according to system specifications, contractional conditions and customer requirements; you will receive confirmation from customers and schedule final appointments together with Service Execution.You will monitor all activities related to installation, PM and modification, generate weekly performance reports for the management, and prepare regular KPI reports for the management.

Your Expertise:

You have a bachelor’s degree or higher (including those expected to graduate and able to work full-time).You are able to collaborate within a team with strong communication skills.You have intermediate or higher level of proficiency in English, both written and spoken.You have experience and/or coursework in digital projects (such as data analysis, robotic process automation, data visualization, etc.).


Employment Conditions

Position Type: Fixed-term positionExperience Level: Entry-level to mid-level professional (0-5 year experience) Location: Siemens Healthineers Korea HQ (Gangnam Station, Seoul)Compensation: According to company policy


Application Process

Download and complete the Siemens Healthineers application form
(Download here) Visit our careers portal
(Apply here) Search and apply using keywords: Position title OR Location: South Korea

We conduct rolling interviews and encourage prompt applications.


Hiring Process

CV screening → 1st interview → (If needed) 2nd interview → Final offer
All applicants receive individual notifications. Process may vary by position.


Equal Opportunity Statement

Siemens Healthineers provides preferential consideration to national merit award recipients and persons with disabilities per relevant laws. Falsified applications will result in revocation of offers. Please ensure your registered English name matches your passport.

*Note: We comply with GDPR-equivalent Korean PIPA regulations. Exclude sensitive information (ID numbers, religion, political views, health status, physical attributes, marital/family details) from applications. Unsuccessful applicants may request document return within 60 days of final decision (excludes digital submissions). Contact recruit.kr@siemens-healthineers.com for inquiries.*



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