Salary evaluation
2 500 EUR / month + 20% variable remunerationWork experience, industry experience and technical expertise (seniority) will be taken into consideration in the offer.
Siemens Mobility has a global market tradition of more than 120 years. In Slovakia, we are now more than 900 and we are growing every year.
We are the TOP 5 Most Attractive Employer in Slovakia in the transport and logistics category for 2024.
Siemens Mobility provides solutions in the field of automation, modernisation and safety of rail transport.It is home to top experts who together push the boundaries of railway efficiency and reliability, designing technical solutions from idea to implementation. Siemens Mobility in Bratislava offers an inspiring environment in the background of a strong company and room for professional growth.
If the topic of sustainability and modern solutions is close to your values, you are our person!

We are looking for a colleague who has experience in leading and managing a team that is mostly in the field and identifies with the role of a leader. A person who feels at home in technical area and customer service, who can build long-term good and constructive relationships internally and externally.

The main responsibility of the Customer Services Manager is planning, strategic and operational management of the Commissioning & Repairs department and leading a team of service technicians.

Responsibilities:

Ensuring the realization of our services in accordance with the agreed terms, conditions and deadlines.Strategic planning, management and development of the department.Management of department processes, their analysis and optimization.Organization of work, management and evaluation of assigned team members.Monitoring the fulfilment of the goals set and achieved results of the department.Planning and managing the department resources.Management of cooperation with customers regarding the services.Management of cooperation with other company departments.Reporting and presentation of department results.Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Preferably technical area

Language skills

English - Upper intermediate (B2) and Slovak - Proficiency (C2)

Other knowledge

Microsoft Office 365 - Advanced
SAP - Basics

Driving licence

B

Number of years of experience

5

Personality requirements and skills

Experience in leading a technical team.Experience in managing and organizing a team working at different sites (in field).Systematic, organized approach to work and management.Analytical approach to solving tasks and problems.Effective, assertive and professional communication.Knowledge of the English language at a good communication level.What do we offer?
Benefits that will bring you more free time:Flexible working hours: balance between work and private lifeExtra paid days off:Bridge days – we have a day off at Siemens Mobility on the day between a holiday and a weekendSick days per year – you do not need a doctor’s certificate for these daysAdditional days off – for the wedding of an employee’s child, for an employee moving, for the birth of a child to fulfill official duties, for obtaining the Janský plaque and moreFamily support – allowance for the birth of a child, allowance for kindergarten, KinderUni for employees’ children during the summer holidays, St. Nicholas Day and more
Benefits that will support your personal and professional growth:Training and development program (integration process, business and product training, soft skills training and more)Freely available corporate digital library of training and education (Coursera, LinkedIn Learning, Harvard Business Publishing and more)Language courses during working hours with qualified lecturers (English, German)Daily cooperation with international teamsInteresting work on international projects from the heart of Žilina
Benefits that will excite and energize you:A great team of colleagues, teambuildings, corporate events and partiesBuilding a community through events such as: Earth Day - volunteer activities or sports dayMultisport cardVirtual benefit wallet - Purpose-bound financial contribution for leisure activities of your choiceSupport for participation in sporting events (ČSOB Bratislava Marathon, Škoda Marathon, Night Run and others)Wellbeing program (free psychological, financial and legislative advice for employees and their family members)
Benefits that will excite you:Variable remunerationBonus for recommending new colleagues up to EUR 2,000Employer's contribution to the lll. Pension pillar up to 3%100% wage compensation for PN and OČR (10 days/year)Siemens share programs - opportunity to invest in company sharesGood reputation of the company, strong background, employment stability, loyal, fair and humane approach