Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. 
At Siemens Healthineers, our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. 
Apply now for Customer Services Administrator position and play a key role in providing essential administrative support to ensure smooth operational processes within the Customer Services department. This includes expense verification, purchase request handling, fixed asset coordination, customer-facing documentation, and internal administrative functions. The role supports both frontline and support teams by ensuring accurate documentation, timely processing, and compliance with internal policies and customer requirements.
Your Role:
1. SAP Concur Expense Verifier (50%)You are responsible to review and validate travel liquidations and reimbursement claims submitted by CS employees.You are responsible to ensure correctness and completeness of documentation in SAP Concur.You are responsible to follow up with approving managers and trigger payment confirmations upon receipt of original receipts.You are responsible to handle physical printing of receipts and liquidations for VisMin-based colleagues.
2. Purchase Requests via PDPP Tool (10%)You are responsible to raise and monitor purchase requests charged to CS cost center.You are responsible to handle direct materials such as CS service tools (asset items), repairs, and calibration.You are responsible to manage indirect material requests including office supplies, PPE, IT peripherals, and external training requirements.
3. CS Fixed Asset Coordinator (10%)You are responsible to process and track requests for IT peripheral movements (e.g., laptop handover, cost centre change) via Pega FAM tool.You are responsible to ensure accurate routing of asset management approvals.You are responsible to serve as point-of-contact for fixed asset inventory and reconciliation.
4. Support for Customer Requirements (15%)You are responsible to process and route customer documentation for collection, bidding, contracts, and T&M transactions.You are responsible to ensure timely routing for signatures and maintain organized filing of documents.
5. General Administrative Support (5%)You are responsible to coordinate and support Townhall and team events.You are responsible to assist in processing visa requirements for training-related travel.You are responsible to provide administrative support for corporate programs and initiatives as needed.
6. End of Support (EOS) Letters Management (10%)You are responsible to maintain and monitor installed base approaching end-of-life (EOL) using internal tools.You are responsible to prepare, route for signature, and send EOS letters to customers across all modalities.Your Expertise:You have a bachelor’s degree in business administration, Office Management, or related field.You have at least 2 years of experience in administrative or customer support roles.You have background in medical technology, healthcare, or multinational companies is a plus.You are proficient in Microsoft Office (Excel, Word, PowerPoint).You are familiar with SAP Concur, SAP PDPP, and Pega FAM tools is an advantage.You are comfortable with digital tools and document management systems.You have strong attention to detail and accuracy.You have excellent organizational and time management skills.You can handle confidential information with discretion.You are proactive in coordination and follow-through on tasks.You have strong interpersonal and communication skills, both verbal and written.You can work independently while supporting cross-functional teams.
To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-ph/services/customer-services
Who we are: 
We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. 
To all recruitment agencies: 
Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.