Job Description Day to day: The Customer Service Technician ensures homeowner satisfaction by addressing post-closing warranty requests. This includes performing repairs or coordinating subcontractors to complete the work, while maintaining high standards of quality and professionalism. Key Responsibilities:  - Evaluate and resolve homeowner warranty issues  - Perform basic home repairs (carpentry, drywall, texture, painting)  - Schedule and oversee subcontractor work  - Ensure repairs meet quality and compliance standards  - Follow up with homeowners to confirm satisfaction  - Maintain accurate records and process invoices  - Support warranty operations and handle additional tasks as needed We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Must haves:  - High school or GED equal  - Experience in a construction/homebuilding related industry  - Proficient in MS Office and mobile apps  - Comfortable working outdoors and in physically demanding conditions Plusses:  - Bachelor's degree in any field null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.