**Job Summary** We are seeking a dedicated Customer Service professional with 3 to 4 years of experience to join our team as a Team Leader in Customer Service. The ideal candidate will excel in managing customer interactions and possess strong skills in MS Excel. This work-from-home position offers the opportunity to enhance user experience and streamline procurement processes during day shifts. **Responsibilities** + Lead a team of customer service representatives to ensure high-quality service delivery and customer satisfaction. **Certifications Required** Certified Customer Service Professional (CCSP) Microsoft Excel Certification Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.