As Customer Service Specialist you will be responsible for our Automotive clients, you will manage Self-billing activities including EDI and manual self-billing connections to ensure that are processed on time, in consistent way and troubleshoot possible issues with Customers.

You will be the key link between the Customer, PPG Customer Service Team, Credit organization and SBU Finance.

You will manage all related elements to self-billing processes including technical errors and issue resolution.

In addition to main duties you will also support Customer Master Data, Cash Application team, Credit management, audits and other administrative/supporting activities as required.

 

Key responsibilities:

Self-Billing EDIAR interface error handlingCheck EDI invoice with Sales orderInvoice import to ARCreation of internal PPG invoiceRun reconciliation between price lists, orders and invoicesCommunicate and report discrepancies and open self-billing lines to the commercial analysts

Self-Billing - ManualAR interface error handlingEnter invoice data to InterfaceCheck invoice with Sales orderInvoice import to ARCreation of internal PPG invoiceRun reconciliation between price lists, orders and invoicesCommunicate and report discrepancies and open self-billing lines to the commercial analysts

Other supportCommunication within various PPG departmentsCommunication with customer and working at customer portalActing as key contact for SOX and PWC auditsAd hoc requests per customer or business needs

Qualifications:Minimum of 2 years working for finance or customer service teamsStrong communication skillsStrong responsibility and organizational skillsFluent English and German (B2 level min.)Must be quick learner with new IT Tools including ERP`s (Oracle R12 preference, Navision is advantage and MS Office tools essential)Autonomy and team work approach is appreciatedExperience in a complex matrix and international organization

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
 

\nAbout us:

\n \n Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
\n
\n PPG: WE PROTECT AND BEAUTIFY THE WORLD™
\n \n Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
\n
\n The PPG Way
\n Every single day at PPG:
\n We partner with customers to create mutual value.
\n We are “One PPG” to the world.
\n We trust our people every day, in every way.
\n We make it happen.
\n We run it like we own it.
\n We do better today than yesterday – everyday.

\n \n PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

\n \n PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
\n \n Benefits will be discussed with you by your recruiter during the hiring process.