In this role, you will be responsible for delivering best-in-class operational account management to ensure high levels of customer satisfaction while achieving revenue and profitability targets. You will manage a select portfolio of customers, fostering long-term relationships and driving customer development to ensure optimal market penetration.

Develop, implement and define customer-specific measures, targets and strategic initiatives to ensure consistent tracking and achievement.Prepare, deliver, and follow up on commercial offers; support pricing negotiations and new program approvals in alignment with the local sales manager.Build and maintain strong relationships with customer stakeholders across various levels to promote Hella’s products, services, and campaigns.Escalate customer concerns promptly and effectively within the organization.Represent Hella at customer-related events, including trade shows and garage events.Regularly identify and pursue growth opportunities within the assigned customer base.Comply with safety and environmental standards relevant to the role.