Date Posted:

2025-08-06

Country:

Singapore

Location:

39 Changi North Crescent, Singapore

Position Role Type:

Unspecified

Responsibilities:

Build and maintain corporate imageAdminister customer orders on a timely basis, including handling of orders administration (Contract Review), quotation, raising purchase orders, and receipt through dispatch and invoicing. Ensures customer order status, purchase orders, quotations and invoices are accurately generated and recorded using SAPAdministrate (PR, PO and quotation) subcontract work with overseas (United States, Europe) facilities on repairs. Main liaison between customers and vendors to ensure requirements are met.Close collaboration and communicate with other support functions on order management.Provide administrative support for reports and presentation material to internal and external customersParticipate and support customer performance reviewBe the main point of contact for all repair orders, facilitating requests between internal and external customersFulfills contractual commitments; including the authorization and processing of exchange unitsProvides prompt response to customers on price, capability and delivery enquiriesSupport Aircraft On Ground (AOG) requirementsIdentifies resolution of technical / commercial enquiries / problems e.g. over or under deliveries, invoice queries, part number verification.Execute and support business improvements / process.Participate and support Daily Function Tier 2 meetingsExecute Long Term Agreement (LTA) between Customer & OrganizationManage & ensure set margin is achieved for Value Stream assigned

Requirements:

Preferably Degree in Business/ Marketing / Aerospace Engineering courses Minimum 3 years of related experience in similar role, preferably in aviation industrySales forecast and business planning skillsGood influencing and negotiation skillsExcellent interpersonal, communication and presentation skillsPassion in delivering excellent customer serviceSound project management skillsStrong understanding of customers and market dynamic

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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