Responsible for managing customer accounts, processing orders, and coordinating with internal teams to ensure accurate, on-time delivery within a manufacturing or industrial environment.

Job Requirements:

High school diploma required; 4-year degree preferred

Minimum 4 years of experience in a sales-related environment (customer service, inside/outside sales, purchasing, etc.)

Experience in a manufacturing or industrial setting required

ERP experience required (NetSuite preferred)

Strong order entry and customer interfacing background

Ability to work in a high-volume, fast-paced business

Preferred Skills:

Experience with distribution processes

Analytical skills for converting customer data into actionable insights

Familiarity with competitive pricing and inventory dynamics

Aptitude for understanding technical products and solutions

Job Responsibilities:

Enter and manage customer orders through ERP system from order to shipment

Communicate expected delivery dates, tracking updates, and expedite requests internally and externally

Support outside sales with a dedicated customer base and assist with quoting products and services

Maintain and build customer relationships to meet on-time delivery and quality expectations

Identify and respond to customer needs by recommending products and solutions

Proactively manage quotes, customer accounts, and follow-ups on new leads

Adjust pricing based on competitive market parameters and internal initiatives

Recognize industry trends and promote relevant customer incentives

Upsell additional products and services aligned with customer goals and company strategy

Analyze customer sales activities and generate reports to support business decisions

Continuously train on technical product knowledge and advancements

Pay Details: $17.00 to $22.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance