As a Customer Service Solution Analyst I in the Support organization, you will use strong communication and customer service skills to work directly with Oracle Health customers as the initial point of contact for support. You will be responsible for supporting Oracle Health customers by providing technical support, investigation, configuration requests, issue resolution, and escalation in a call and ticket-based environment. You will have both process and solution knowledge that allows you to collaboratively support both customers and your team. You will also have the opportunity to gain knowledge on specific Oracle Health products and solutions. Position will work in a Contact Center environment.   

Career Level – IC1 

Career Level - IC1