Job Title: Customer Service Representative with English - On-site, Bucharest Job Description **The Ideal Candidate:** **Reimagine Your Career** Are you ready for a career change within a global, forward-thinking organization? We are looking for **Customer Service Representatives** fluent in English to join our team and interact with top brands across industries such as technology, finance, travel, fashion, and health. If you want to contribute to the success of renowned brands and be part of a truly remarkable team, we look forward to having you on board! **Requirements:** If you see yourself in the following, we’re ready to build something great together: + **English is your secret weapon** – you’re proficient at a C1 level, both written and spoken. + You’re a **proactive, energetic individual** with a keen eye for solutions – nothing stops you from finding the best way to resolve issues. + You have **great attention to detail** , and your concentration skills keep you one step ahead. **Job Description, Responsibilities, and Benefits:** **What you’ll do in this role** As a **Customer Service Representative** , you’ll be a true **solution superhero** , ready to create exceptional experiences for customers: + You’ll be the **first point of contact** for our customers, interacting with them via calls, chat, or email, with empathy and professionalism. + You’ll **transform customer questions and challenges** into clear, personalized solutions, always tailored to their needs. + You’ll **become an expert in action** , continuously learning from training and putting your knowledge into practice to provide top-notch support. + You’ll **add value to our brand** , ensuring every interaction leaves customers satisfied and confident. If this sounds like the challenge you’re looking for, we can’t wait to meet you! Join an **award-winning, innovative company** led by people from over 70 countries, where each team member plays a vital role in the collective success and well-being. We are united by a shared vision and proudly call ourselves "game-changers." We are consistently recognized with prestigious awards, including: + **World's Best Workplaces** + **Best Companies for Career Growth** + **Best Company Culture** Year after year, we set the standard for excellence! **What’s in it for you** You’ll enjoy a range of benefits that will support both your professional development and personal well-being: + **Performance Bonus** – we reward your achievements. + **Special Occasion Bonuses** (e.g., Easter, Christmas, International Women’s Day, etc.) – we’re there for you during important moments. + **Medical Subscription** – for taking care of your health. + **Training** – continuous development and learning every step of the way. + **Courses** – we support your professional education. + **Certifications/Accreditations** – we validate and recognize your skills. + **Full-time contract with an indefinite period** – long-term stability. + **My Benefit Platform** – flexibility in choosing the benefits you want. + **Referral Bonus** – refer a friend to our team and get rewarded. + **Complete, paid training** for the projects you’ll be working on. + **Career Development Program** – continuous growth and specialized courses. + **Bookster Subscription** – reading becomes easier and more enjoyable. + **Flexibility in choosing benefits** – you can select options within a pre-established budget. Join our team and enjoy all these benefits! **Eligibility:** In accordance with labor legislation, only candidates who are legally authorized to work in Romania will be considered for this position. Location: ROU Bucharest - 63-69 Dr. Iacob Felix Street Language Requirements: English (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**