Seven Bends Veterinary Hospital seeking an experienced Customer Service Represetative to join our team! Ideal candidates will have a minimum of one year experience in a similar role. 

SBVH is a busy general practice with a 9,500 sq ft state of the art facility located in the beautiful Shenandoah Valley. We provide exceptional care to our small animal patients (cats & dogs) five day per week, Monday - Friday with no weekends or late evenings required. SBVH offers four day and five day work weeks. We offer a wide range of benefits, to include health insurance, paid time off, and pet care. Additional details will be provided during interview process.

If you are passionate about animals and dedicated to exceptional client service, our hospital may be the right fit for you!

Responsibilities:

- Greet clients and their pets with warmth and enthusiam.

- Manage incoming calls, emails, and text messages while providing responsive service and support.

- Schedule appointments, handle billing inquiries, and process payments.

- Invoicing client charges and filling prescriptions.

- Maintain the cleanliness and organization of the reception area.

- Provide information on hospital services, policies, and procedures.

- Collect and manage patient records with confidentiality and attention to detail.

Qualifications:

- Experience in customer service or client care.

- Strong communication and interpersonal skills, with an abilityh to make clients feel welcome and at ease.

- Proficient in using computers and standard office software.

- Exceptional orginazational skills and the ability to multitask effectively.

- A compassionate nature and a genuine love for animals.

 Requirements:

- Must be a minimum of 18 years old.

- Ability to work and communicate effectively in a team setting.

- Able to meet physical demand to include sitting, standing, and/or walking for extended periods or time.

Salary starting at $15.00per hour, with increase based on experience.