In this role you'll: 

Process Bidder Payments 

Provide Customers with Information regarding fee structures and methods of payment 

Provide step by step information on how to register On- Line as well as how to direct customers to our axillary platforms and services. 

Provide Additional Support for our Key Room 

Maintain Confidentiality of all Information 

Ensure that Superior Customer Service is delivered always to all customers 

File, Photocopy as required 

Comfortable with Word/Excel 

Provide Additional Administrative support as needed by different departments 

Answer the Phones / Customer Courtesy calls post sale 

Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.  

Here's what you bring: 

Previous work experience where you worked in-person with customers 

Experience using Computers, and able to learn to use New Technology and Software 

Excellent keyboarding skills for Data Entry 

A Commitment to providing Outstanding Customer Service 

Able to Work Well and Maintain a Positive Attitude in High-Pressure Situations 

Organized, Detail Oriented and able to Multi-task in a Fast-paced Environment 

A Friendly, Outgoing, Patient Personality 

You Thrive working as Part of a Team, Pitching in Wherever you’re Needed most • A High Degree of Personal Integrity 

A High Degree of Personal Integrity